Carman Ford Lincoln

We just want to thank everyone for making our purchase such a pleasure. Everyone was extremely professional and polite and made us feel welcome. We know how hard each of you worked for us and we greatly a such a pleasure. Everyone was extremely professional and polite and made us feel welcome. We know how hard each of you worked for us and we greatly appreciate it. We will always recommend our friends and family to Carman Auto Group More

From the first phone call, it was a pleasant experience. The recetionist was friendly,professional, and very willing to assist. This was the experience when I dropped my car off until I picked it up. Thi The recetionist was friendly,professional, and very willing to assist. This was the experience when I dropped my car off until I picked it up. This kind of service will cause your customers to keep coming back and even refer others. Thank you for a great experience. More

I recently purchased a 2011 Ford Escape with the help of Adam Johnson. He was knowledgable and pleasant to work with. He was very accomodating to ensure all of my needs and requirements were met. He was Adam Johnson. He was knowledgable and pleasant to work with. He was very accomodating to ensure all of my needs and requirements were met. He was very thorough and worked within my budget to ensure I could have the vehicle and ammentities I desired. He was very attentive when I would call or email him with questions. He also assured me he would be available even after the purchase if I had any questions. Excellent customer service, not only will I recommend Adam and Carman Ford but I will most certianly be visiting the service department for routine maintenance. It was a very comfortable buying experience. More

My experience with Guy and Andrew Krueck was enjoyable and their knowledge was very helpful in obtaining a new vehicle through them. I would recommend them to others. Lastly I believe Carman Ford is very and their knowledge was very helpful in obtaining a new vehicle through them. I would recommend them to others. Lastly I believe Carman Ford is very likey to have two employees that that care for their customers as they do. More

I was extremely pleased with the service. Carman Ford was recommended by my insurance company due to my vehicle being involved in a car accident and the service was outstanding. From the first time I entered recommended by my insurance company due to my vehicle being involved in a car accident and the service was outstanding. From the first time I entered Pat put me at ease, and the environment was welcoming. John was the greatest. While inspecting my car, he found damages that I had not seen i.e dents and scratches. In addition, he offered assistance in handling prior damages. I needed the passenger mirror replaced. After receiving an estimate from a Nissan dealer of almost $800.00, I was reluctant to have the item replaced but John gave me a quote of $205.00; best price around. He explained in detail all of the work involved and how it was to be performed. All of the work took less than one week. During that time, he kept me abreast of the entire process. I believe he was instrumental in having my $500.00 deductible waived. I was beaming when I saw my car, the technicians did a wonderful job. It was a pleasurable experience and thank you for the professionalism. I will definitely recommend Carman Ford to everyone I know. More

Adam was extremely friendly! He immediately came up to me to see if I needed help (which I did!). I told him what I was looking for and my price range and he showed me a few different cars that matched. We t to see if I needed help (which I did!). I told him what I was looking for and my price range and he showed me a few different cars that matched. We took a test drive in a ford focus, I loved it! He was so knowledgeable, every single question I asked about the car he knew the answer to. He showed me how to use everything in the car, and showed me what all the buttons were. He even did a demo of the bluetooth phone option, and showed me how to get directions! The price was exactly what I was looking for, he helped me get the price where I wanted it by telling me about leasing. (I knew nothing about it). He also wasnt pushy, he listened to me, he listened to what I wanted and helped me find exactly what I was looking for. If I didnt like something, he didnt try to push it on me, he just asked what I didnt like about it so that he could help me find something I would like. Ive never had a car salesman listen to me as well as he did. I couldnt have been happier with my experience with Adam. From now on, I will never buy a car from anyone else! More

Replacing the second Key. My Wife bought a used Montego and it had only one key. The salesman, Michael, sent us to Service to cut and program a second key. The service experience was polite, prompt a and it had only one key. The salesman, Michael, sent us to Service to cut and program a second key. The service experience was polite, prompt and succesful. I also purchased a 2 year warranty. More

Person ran into back of car while I was stopped at red light. Took to Carman for estimate since they do excellent maintenance on my car. Also found they were a Blue Ribbon dealer for the other person's light. Took to Carman for estimate since they do excellent maintenance on my car. Also found they were a Blue Ribbon dealer for the other person's insurance company. Both Pat (The Secretary) and Bob Turner (Estimator) were quite friendly and always found answers to my questions. Hopefully will not need their services again, but will be most happy to recommend them to anyone who needs collision repairs. More

Adam did a great job on the delivery of my new vehicle, and explaining the various options. I was extremely impressed with the knowledge that Adam had. He helped program the SYNC System and explained the n and explaining the various options. I was extremely impressed with the knowledge that Adam had. He helped program the SYNC System and explained the navigation, Sirus radio features and the display options. I was treated great by all management concerned with the sale of my 2011 Lincoln MKZ Hybrid. Adam finished the deal in a professional manner. Not to mention I was called in for a personalization appointment after a few days, which I thought was a great thing. Adam then when over any questions that I had reguarding my vehicle. CARMAN has earned a Customer "for life" More

At Carmen Ford Lincoln I've had my Windstar serviced there for 11years now and have recieved great service. But this last time my Windstar was on a recall and when i brought it in i was told they didn't there for 11years now and have recieved great service. But this last time my Windstar was on a recall and when i brought it in i was told they didn't know at that time how long they would have it for, it could be many months. So Ron Cully the service advisor which was the one i dealt with for the 11 years i brought my vehicle in to heard about my problem i'm going to have without my van which was i needed for my wife who is disabled and it made it easier to have my van then the car i had to help both of us get around and also i had family members coming to visit and i needed a multi passenger vehicle to pick them up and there luggage not to mention when ever we went some where we all could travel in the van. So Ron Culley took it upon himself to dig deeper into helping me get my van back soon as possible which he did, He to me and my wife went that extra step to assist us in our troubled time Which we can't thank him enough for helping us out. Again thank you Ron Culley for all you did. More