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Carter Subaru in Shoreline

Seattle, WA

Overview
Employees
Reviews
Vehicles
4.9
472 Reviews
Welcome to the Carter Subaru Shoreline, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Subaru car, truck, or SUV you will find it here. We have helped many customers in or near Seattle, Lynnwood, Everett, Bellevue and Edmonds find the Subaru of their dreams! We know that prospective customers are extremely well educated when researching their next vehicle. Carter Subaru Shoreline has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. As a premier Washington Subaru dealer, we have a huge selection of new and used vehicles from which to choose. Carter Subaru Shoreline online and offline customers enjoy vehicle specials every day. We offer Subaru service & parts, an online inventory, and outstanding financing options, making Carter Subaru Shoreline a preferred dealer serving Seattle, Lynnwood, Everett, Bellevue and Edmonds area Subaru buyers. Ready to set up a test drive? Visit our Lynnwood area Subaru dealership in Seattle, WA today!
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17225 Aurora Ave N

Seattle, WA

98113

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Showing 472 reviews

December 26, 2025

Purchasing through the Costco auto program, they made the process the fastest and easiest I've ever had buying any vehicle by far. Top notch from first contact through our followup last weekend. A+ More

by jlewsmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 26, 2025

Sam and Dan- the Dream Team! I guess I'm just one lucky son-of-a-gun. More

by joeyphil60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Chou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 26, 2025

Jacob Steward and John were very helpful and provided great service. Good follow up too. More

by mlngooi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sylvester
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 26, 2025

Arturo and the whole Subaru Carter team provided excellent customer service and attention during the whole process. More

by garykwalker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Lambros
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December 25, 2025

As usual John provided excellent service. It was a pleasure to buy a car from him. More

by sunshine868
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sylvester
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 23, 2025

James was amazing to work with. We had a great experience and would recommend him to anyone. More

by brad.guichard66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Biniamin Tsegay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 21, 2025

James provided excellent service ordering my new Crosstrek and following its shipment and delivery to me. More

by Billdeutsch
Recommend Dealer
Yes
Employees Worked With
James Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 17, 2025

Jacob was and continues to be professional, courteous, helpful. He knew exactly what I needed from him and made the purchasing experience and process smooth and easy. More

by ielondon0824
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos in service
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December 15, 2025

Everything was handled professionally, efficiently, and pleasantly. We couldn’t be happier with our Forester. More

by kebel22
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Badger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 15, 2025

They don't seem to care after they make the sale. Dealer failed to send license plates on time. And why do you require 15 words? Ridiculous More

by jren0
Recommend Dealer
No
Employees Worked With
Brandon Badger
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2025 -

Carter Subaru in Shoreline responded

Hi Jeff, thank you for your feedback. We’d like to clarify the timeline to ensure the situation is accurately represented. Your vehicle was purchased on November 7 with a 45-day temporary permit expiring December 22. Your plates arrived on December 4, and we notified you the same day. You requested that the plates be mailed, and our receptionist, Renee, confirmed that same day that they were being mailed out and would arrive within 5–10 business days, which is the standard mailing timeline. Even at the longest end of the delivery window, the plates would arrive by December 18, leaving four days before your temporary permit expired. As an alternative, you were welcome to pick them up in person at the dealership in Shoreline if you preferred faster delivery. You called this morning before our receptionist was in, and the salesperson who answered let you know she would provide an update as soon as she arrived. Throughout the entire process, we provided consistent updates and were transparent about timing. Given these circumstances, we kindly ask that you consider removing your review, as the timeline and communication were handled appropriately and within the required window. If you would like to speak to us directly, you can email us at social@carterseattle.com.

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