Carver Toyota of Columbus

While we had a hit a little bump in the process, Ethan took the time to work with me to figure out how to get me in a car that same day! Great customer service! took the time to work with me to figure out how to get me in a car that same day! Great customer service! More

I have had better experiences on previous visits, everything was fine until I presented a 10% off coupon at cashier at which time the service writer needed to leave with the invoice and coupon. The everything was fine until I presented a 10% off coupon at cashier at which time the service writer needed to leave with the invoice and coupon. The original estimate was $90.00 for an oil change, I questioned the amount for conventional oil and the estimate was reduced to $70.00 before coupon discount. When the service writer returned five minutes later the invoice total was $78.78 with coupon discount, I questioned the amount and the reply was sales tax was added. Needless to say please don’t send any coupons or expect any more business from me. Please note my last oil change was $69.37 without any coupon discount on 12/19/22 More

I think more could be done to limit the number of visits. If tores are bad a mileage check, then install them don't wait for another appointment. Also, communication could be clearer so owners understand wha If tores are bad a mileage check, then install them don't wait for another appointment. Also, communication could be clearer so owners understand what is needed and explained until customer understands. More

Carver's is about service. They were efficient and got me out in an hour. They were efficient and got me out in an hour. More

I was pleased to be out of there within a hour. Everyone was pleasant. I appreciate the appointment reminders with Cesaer. Everyone was pleasant. I appreciate the appointment reminders with Cesaer. More

We’ll organized service experience with a detailed check sheet of items checked with recommendations. sheet of items checked with recommendations. More

Better than they used to be. Recommend using only if absolutely necessary. Should not be your first choice as a service center Recommend using only if absolutely necessary. Should not be your first choice as a service center More

Took two weeks after my appointment before my car was even touched. Communication by my service advisor was lack luster at best. I had to call her at least twice even though she said she would call me even touched. Communication by my service advisor was lack luster at best. I had to call her at least twice even though she said she would call me at least with an update. I finally spoke to the service manager and my car was done the next day. My advisor gave me a completed price over $500 what she quoted me. More

Always very professional, efficient and friendly. Love going there! I have bought a vehicle there and get maintenance done there. Love going there! I have bought a vehicle there and get maintenance done there. More

Always excellent service. Everyone is always fast and courteous. They are ready to help you in any way they possibly can. Everyone is always fast and courteous. They are ready to help you in any way they possibly can. More