Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Casey BMW
Newport News, VA
1,751 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,751 reviews
March 02, 2020
No hassles, no overselling. Just an easy experience. Both Don and Loyd were knowledgeable, patient and straight forward Was an expedient process once it came tome for the sell. Both Don and Loyd were knowledgeable, patient and straight forward Was an expedient process once it came tome for the sell. More
by Harrismj96
March 01, 2020
In my personal opinion Joe was the best salesman that I have ever dealt with he was very attentive he made sure that we were comfortable... And he also got me into my dream truck... Thanks so much Joe have ever dealt with he was very attentive he made sure that we were comfortable... And he also got me into my dream truck... Thanks so much Joe More
by Bakernyiesha32
Employees Worked With
February 29, 2020
I was very please with the staff and of course my salesman Mr. Johnhenry with his expertise of handling the sale of the car, even the manager was great KUDOS to Casey BMW salesman Mr. Johnhenry with his expertise of handling the sale of the car, even the manager was great KUDOS to Casey BMW More
by Vercall03
February 29, 2020
The customer service was awesome. From beginning to end all of my questions were answered. I was never once confused or feeling pressured. Thanks Casey. all of my questions were answered. I was never once confused or feeling pressured. Thanks Casey. More
by Chanel.ortiz03
February 29, 2020
Great service. Helped me get the car I wanted even with my challengers credit. Took his time to go through everything with us as well. my challengers credit. Took his time to go through everything with us as well. More
by Timelord903
Employees Worked With
February 29, 2020
Professional environment with friendly staff and financial access to extensive selection of financing solutions. Great selection of vehicles. Your schedule and comfort level are important to them. financial access to extensive selection of financing solutions. Great selection of vehicles. Your schedule and comfort level are important to them. More
by volotare
Employees Worked With
February 28, 2020
Very efficient & effective! Highly recommend! He went above above to receive information and putting it on file to ensure a smooth process! Also was very nice and cute lol (besides the point ) but if I c above above to receive information and putting it on file to ensure a smooth process! Also was very nice and cute lol (besides the point ) but if I could give him an additional 5 stars he’d have them ! More
by LibbySister12
Employees Worked With
February 27, 2020
Kellen was very patient with me as I was unsure of what I really was looking for. He even reached out later when he found a vehicle that had all the items I wanted. I would definitely ask for him in the fut really was looking for. He even reached out later when he found a vehicle that had all the items I wanted. I would definitely ask for him in the future if I decide to purchase a BMW. Professional, friendly, and trustworthy. More
by Stacey.oitzman
Employees Worked With
February 24, 2020
Kellen's professionalism was the deciding factor in my purchase at Casey BMW over another BMW dealership in this area. Knowledgeable and patient. Don exhibited the traits as well as responsive and quick purchase at Casey BMW over another BMW dealership in this area. Knowledgeable and patient. Don exhibited the traits as well as responsive and quick to get items completed. I'll be back to Casey again. More
by Carlos
February 23, 2020
Joe Hargreaves helped a lot and got me the deal I wanted purchasing a new car. 5/5 stars I’m loving the m2 competition! purchasing a new car. 5/5 stars I’m loving the m2 competition! More
by Marc
Employees Worked With
