
Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Jon was great to work with and very knowledgeable about BMWs. The entire sales experience with him was relaxing and pressure free. I would buy another car from him and will recommend him to my friends. De BMWs. The entire sales experience with him was relaxing and pressure free. I would buy another car from him and will recommend him to my friends. Dennis in finance worked to find the best finance rate and all the incentives that I qualified for. More

Amazing Experience My dream car was purchased today. First, I thank God for his favor and provision, my husband for his support, and I also thank my amazing Client Advi My dream car was purchased today. First, I thank God for his favor and provision, my husband for his support, and I also thank my amazing Client Advisor, Don Marrow. Don made everything work out for my husband and me. If you desire a BMW, be sure to ask for Don. His experience, attention to detail and his kind mannerisms made buying this car an amazing experience. Hats off to Don, Dennis (Finance Mgr.) and the staff of Casey Auto Group!!! More
Mike B and the techs always fix my vehicle efficiently and effectively every time. He’s been my service advisor for the past 3 years and has always given me the best customer service! and effectively every time. He’s been my service advisor for the past 3 years and has always given me the best customer service! More
The Only Service You Will Ever Need Once again, Casey BMW raised the bar with their outstanding service! Mike B. and the Casey service team provided excellent, complete, and timely serv Once again, Casey BMW raised the bar with their outstanding service! Mike B. and the Casey service team provided excellent, complete, and timely service on my 5 Series. Every time my BMW needs service, it ALWAYS goes to Casey and every time, I am very pleased with their service. If I could, I would rate them 6 Stars! More
First Class Salesman Service Mr. Hargraves represented the kind of service I had come to expect from BMW. The care he rendered from the time he became my salesman, throughout the Mr. Hargraves represented the kind of service I had come to expect from BMW. The care he rendered from the time he became my salesman, throughout the purchase process, until out the door was exemplary. I was treated as if my purchase mattered as well as my satisfaction with the purchase. I'm sure Mr. Hargraves gives all his customers the same quality service; however, he made me feel at the time that I was his focus and he was attentive to small details, i.e., ensuring I had enough phone battery to last while I was driving home. He made sure I was comfortable. He was very knowledge about the vehicle and was able to address any questions or concerns I had. I will definitely recommend him as a top-notched BMW salesman. More
Jon was extremely helpful in every way possible. He’s extremely knowledgeable about the cars that they carry and he made the overall experience a very easy and comforting one. extremely knowledgeable about the cars that they carry and he made the overall experience a very easy and comforting one. More

Service was great! I came into Casey BMW looking for a particular video and Don was so kind to assist me with finding it. He was very nice and the staff were really easy I came into Casey BMW looking for a particular video and Don was so kind to assist me with finding it. He was very nice and the staff were really easy going. Overall the service at the end of the day was great. More
Kellen made the car shopping and buying experience at Casey BMW informative, relaxing and a positive experience. I have already started telling my friends how much I liked the dealership and Kellen. Tha Casey BMW informative, relaxing and a positive experience. I have already started telling my friends how much I liked the dealership and Kellen. Thank you! More
Very happy with the service. I hope the service center will keep the same standards once I go in for my first service. I would go back for another purchase. will keep the same standards once I go in for my first service. I would go back for another purchase. More
Dennis Grant is a professional and very knowledgeable. This review is very late - I delayed because there was a problems with my vehicle when it was delivered. However, I realize that Dennis had nothing t This review is very late - I delayed because there was a problems with my vehicle when it was delivered. However, I realize that Dennis had nothing to do with the mechanical problem, and decided that I owe him this review for his excellent help in deciding on and purchasing a new car. Dennis knows all the specifications, options and features of the automobiles he sells. His professional assistance during my test drive and ordering/purchasing the vehicle made all the difference. More