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Casey BMW

Newport News, VA

4.8
1,751 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,751 reviews

May 25, 2019

CASEY BMW is amazing! Professional in every way. The sales team is professional, courteous, knowledgeable, and efficient. Casey BMW uses technology to make your sales and finance experience smooth an More

by Happy Owner of a 2019 BMW X4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance, Genius, and Detailing also contributed greatly to the team that made this an amazing experience. , Dennis Grant
Jul 10, 2019 -

Casey BMW responded

Thank you so much for taking the time to let us know how we did during your recent visit to Casey. We are so happy that Dennis and our Casey BMW team were able to assist you. We appreciate your loyalty and look forward to earning your business in the future.

May 22, 2019

BMW number 3 We had high expectations of getting a great deal at Casey BMW in Newport News, VA and the General Sales Manager Loyd Howell and Jon Garcia didn't let More

by AlKu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
JonHenry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2019 -

Casey BMW responded

Thank you so much for taking the time to let us know how we did during your recent visit to Casey. We are so happy that our team was able to assist you. We appreciate your loyalty and look forward to earning your business in the future.

May 22, 2019

BMW X5 purchase Dennis and the whole Casey BMW team went out of their way to help us find the perfect vehicle. They even dropped the car at my house and provided us a More

by BMWdoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Grant, Jimmy Jones
Jul 10, 2019 -

Casey BMW responded

Thank you so much for taking the time to let us know how we did during your recent visit to Casey. We are so happy that Dennis was able to assist you. We appreciate your loyalty and look forward to earning your business in the future.

May 22, 2019

X3 Purchase Dennis was very accommodating and professional in the sales process. Extremely knowledgeable about BMW products, he clearly answered all questions an More

by X3buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Heath, Dennis Grant
Jul 10, 2019 -

Casey BMW responded

Thank you so much for taking the time to let us know how we did during your recent visit to Casey. We are so happy that Dennis was able to assist you. We appreciate your loyalty and look forward to earning your business in the future.

May 14, 2019

Buying Bought a used BMW.It had paint scratches on it.I was told it was a used vehicle. I thought the dealer ship should take care of it More

by Lane12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Morrow
May 14, 2019

Very Professional Excellent service! Mr. Joe and Deonte were very welcoming and exuded top notch professionalism. I definitely recommend. Thank you gentlemen!! I love m More

by Deshaun88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deonte
Jul 10, 2019 -

Casey BMW responded

Thank you for leaving us a PERFECT 5-star review! We appreciate you taking the time to let us know how your visit went. Customer service is extremely important to us at Casey. We look forward to earning your business in the future!

May 14, 2019

Great experience !! Jon was very helpful and answered our many questions. Everyone we had contact with made our buying experience pleasant. Highly recommend this deale More

by Jelaine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JonHenry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2019 -

Casey BMW responded

Thank you so much for taking the time to let us know how we did during your recent visit to Casey. We are so happy that Jon was able to assist you. We appreciate your loyalty and look forward to earning your business in the future.

May 10, 2019

Awesome experience Don my salesman was a pleasure to work with. Him and Lloyd worked together to make this a smooth and quick process!! I didn’t even expect to walk away More

by Jaisquare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman who detailed the car!!! It was shining like a diamond ?? , Donald Morrow
May 05, 2019

M2 Competition Very friendly staff! The buying process went smooth. Couldn't be happier with my new car. If you're thinking about getting into a BMW go to Casey More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Morrow, Ryan Thomas
May 03, 2019

Service advisor. Mike is an exceptional service advisor, knowledgeable, dependable and customer focused. He has been my service advisor for a number of years and high More

by SRW51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bullus
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