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Casey BMW
Newport News, VA
1,751 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,751 reviews
April 18, 2017
Exceptional Don along with Lloyd provided exceptional customer service and had me driving away as satisfied as I could be. I've dealing with Casey BMW for over a Don along with Lloyd provided exceptional customer service and had me driving away as satisfied as I could be. I've dealing with Casey BMW for over a decade and look forward to continued business. More
by XMAN
Employees Worked With
Lloyd, Donald Morrow
April 05, 2017
Don Morrow was GREAT!! No pressure. Well informed. Made me feel comfortable with the new technology not on my 335i, and had most all the paperwork done when I returned the No pressure. Well informed. Made me feel comfortable with the new technology not on my 335i, and had most all the paperwork done when I returned the next day to turn in my car...fast service! More
by silver bullet
Employees Worked With
Donald Morrow
April 01, 2017
There is a difference in BMW Dealers ! I have owned 24 new BMWs over the past 40 years and I know a lot about the cars and the type of service you should receive. I live in Chesapeake. On I have owned 24 new BMWs over the past 40 years and I know a lot about the cars and the type of service you should receive. I live in Chesapeake. On a Saturday night around 11pm. I went on the Casey website and left my contact information, and called the number. I was really surprised when I got a call back within FIVE MINUTES. I talked to Chris Lane . He was extremely helpful and found the car that met my needs at a fair price. I went to the dealership and met him and was thoroughly impressed. Although he is young ( maybe I am getting old ), he was very professional and knows the BMW product line. I always ask a "knowledge" question to see if it is answered correctly, he answered it accurately. The process went smoothly and he respected my time. The sales manager Lloyd Howell is very easy to talk with and very helpful. I highly recommend Chris and Casey BMW. It is well worth the drive. More
by Porter McNeill
March 30, 2017
Days Off! Donald Morrow is awesome He worked longer hours and even on his days off he was there for me. He was patient an very understating. Donald Morrow is awesome He worked longer hours and even on his days off he was there for me. He was patient an very understating. More
by suggacha
Employees Worked With
Donald Morrow
March 27, 2017
True Li Fan Don Morrow promised me a great car. 3 weeks into my ownership, I believe he's delivered on his promise. Don never gave up on finding the perfect car f Don Morrow promised me a great car. 3 weeks into my ownership, I believe he's delivered on his promise. Don never gave up on finding the perfect car for me no matter how many times I rejected his new find. Patience paid off - Don got his sale and I got my dream ride! Thanks Don and Lloyd Howell. More
by TRUE Li FAN
March 14, 2017
Love my 528 BMW I want to thank Donald Morrow for everything he's done. He knows a lot about the cars and has followed through with his customers. So if you're in t I want to thank Donald Morrow for everything he's done. He knows a lot about the cars and has followed through with his customers. So if you're in the market for a BMW go see Donald Morrow!! More
by Crockett!!50
March 12, 2017
Love it So I have purchased many cars through the years...I must say the Gran Coupe is perfect for me. I love it. Dennis was extremely effeicient with my pape So I have purchased many cars through the years...I must say the Gran Coupe is perfect for me. I love it. Dennis was extremely effeicient with my paperwork and telling me how to work all the technology in the vehicle. More
by Jdigg009
February 24, 2017
Jimmy is the best I've never encountered a nicer, more easy-going salesman. Jimmy arranged a test drive of the i3 and couldn't have done a better job. Very kind man. I've never encountered a nicer, more easy-going salesman. Jimmy arranged a test drive of the i3 and couldn't have done a better job. Very kind man. More
by 195532RO
Employees Worked With
Jimmy Jones
January 24, 2017
Great Salesman and Service! Don Morrow and the GMs did an awesome job of helping with car selection and negotiation of my trade. Excellent Customer Service! Thanks so much!! Don Morrow and the GMs did an awesome job of helping with car selection and negotiation of my trade. Excellent Customer Service! Thanks so much!! More
by magnolia88
January 13, 2017
Wonderful Dealership with Professional Service After searching for months, I found the vehicle on line, and we negotiated a price sight unseen and started the paperwork to lock in the deal. When I After searching for months, I found the vehicle on line, and we negotiated a price sight unseen and started the paperwork to lock in the deal. When I arrived to pick up the vehicle, I was greeted with warmth from my sales representative-Dennis. My parents and I travel 3 hours to pick up the vehicle and the General Manager-Lloyd made sure it wasn't unrecognized. We really appreciated the hospitality extended to us. If you're considering buying a BMW, the trip to Casey it will be worth your time. And ask for Dennis. Casey BMW totally Rocks! Wendy Smith from Washington, DC More
by Swindycity67
Employees Worked With
Dennis Grant
