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Casey BMW

Newport News, VA

4.8
1,764 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,764 reviews

August 16, 2023

I think that the communication for the sales person to return phone calls and answer text messages could be greater than 1 to 2 days especially for customers who work overseas and trying to establish a re More

by Wgreene202
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Amanda Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Grant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Mcleane, Demetrius Hall Jr
August 15, 2023

Every time I've gone to Casey BMW, over the past years, I am always completely satisfied. My service technician is Mike Bullus. I give Mike a call and he schedules me in. Mike can tell me what I need immedia More

by viviancu2
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Bullus
August 14, 2023

Excellent service and super friendly staff. I would recommend Casey BMW if in need of a new car. More

by cruzgood
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Recommend Dealer
Yes
Employees Worked With
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Mcleane
August 13, 2023

Amazing service at Casey bmw . They helped me get into the car I needed. I will definitely be using them again More

by kimberlygeorge1
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Recommend Dealer
Yes
Employees Worked With
JonHenry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2023

Matthew took great care of me and ensured that I was able to get the vehicle that I wanted. I greatly appreciate the work he has put into helping me. I would recommend anyone to come see him. More

by kimberlygeorge1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JonHenry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

Demetrius is polite, professional, and knowledgeable about the cars and services offered by Casey BMW. I would gladly do business with him in the future. More

by rhajny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Mcleane, Demetrius Hall Jr
August 12, 2023

Francine was great and very helpful with the needs of my vehicle.I would recommend working with her and her team. However, there was a delayed that kept my vehicle in the shop for a week due to the parts. I More

by Chris
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Recommend Dealer
Yes
Employees Worked With
Francine Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

Overall good experience. Chris was very friendly and helpful, helped us test drive and talk numbers without feeling high pressure. More

by sjonesgso
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Recommend Dealer
Yes
Employees Worked With
Chris Foley
August 10, 2023

Our Experience from start to finish with Danisha was EXCELLENT. She is very professional, profficent and knowledgeable. I highly recommend working with her if you are in the market for a vehicle More

by Kayanamilo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Mcleane, AJ Phillips, Danisha Tisdom
August 02, 2023

Great service. Appointment was available when I needed it. Service advisor—Alton Phillips—was excellent and highly knowledgeable. More

by Spunky330
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Culp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francine Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alton Phillips, Mike Bullus, AJ Phillips
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