
Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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I think that the communication for the sales person to return phone calls and answer text messages could be greater than 1 to 2 days especially for customers who work overseas and trying to establish a re return phone calls and answer text messages could be greater than 1 to 2 days especially for customers who work overseas and trying to establish a repor with the sales person. This location has been great in the pass my wife brought her BMW at this location 2 years ago with no issues. The sales person really sets the tone. More
Every time I've gone to Casey BMW, over the past years, I am always completely satisfied. My service technician is Mike Bullus. I give Mike a call and he schedules me in. Mike can tell me what I need immedia am always completely satisfied. My service technician is Mike Bullus. I give Mike a call and he schedules me in. Mike can tell me what I need immediately, and he also makes recommendations for future services that can wait a few months. When I leave, my vehicle is running great again and no new mysterious issues pop up like at other dealerships. He is knowledgeable, personable, and professional. I enjoy visiting with him because I know he is keeping me safe in my vehicle and he helps keep my costs down as well. Thanks, Mike for taking such good care of my 328i and me. More
Excellent service and super friendly staff. I would recommend Casey BMW if in need of a new car. I would recommend Casey BMW if in need of a new car. More
Amazing service at Casey bmw . They helped me get into the car I needed. I will definitely be using them again They helped me get into the car I needed. I will definitely be using them again More
Matthew took great care of me and ensured that I was able to get the vehicle that I wanted. I greatly appreciate the work he has put into helping me. I would recommend anyone to come see him. to get the vehicle that I wanted. I greatly appreciate the work he has put into helping me. I would recommend anyone to come see him. More
Demetrius is polite, professional, and knowledgeable about the cars and services offered by Casey BMW. I would gladly do business with him in the future. about the cars and services offered by Casey BMW. I would gladly do business with him in the future. More
Francine was great and very helpful with the needs of my vehicle.I would recommend working with her and her team. However, there was a delayed that kept my vehicle in the shop for a week due to the parts. I vehicle.I would recommend working with her and her team. However, there was a delayed that kept my vehicle in the shop for a week due to the parts. I reached out to the manager of parts department for follows up and never received any feedback after leaving messages for him. More
Overall good experience. Chris was very friendly and helpful, helped us test drive and talk numbers without feeling high pressure. Chris was very friendly and helpful, helped us test drive and talk numbers without feeling high pressure. More
Our Experience from start to finish with Danisha was EXCELLENT. She is very professional, profficent and knowledgeable. I highly recommend working with her if you are in the market for a vehicle EXCELLENT. She is very professional, profficent and knowledgeable. I highly recommend working with her if you are in the market for a vehicle More
Great service. Appointment was available when I needed it. Service advisor—Alton Phillips—was excellent and highly knowledgeable. Appointment was available when I needed it. Service advisor—Alton Phillips—was excellent and highly knowledgeable. More