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Casey BMW
Newport News, VA
1,760 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,760 reviews
March 10, 2023
AJ was great. From the initial contact through service completion, he seemed to be trustworthy and honest which is an essential asset. From the initial contact through service completion, he seemed to be trustworthy and honest which is an essential asset. More
by Fwharvey
Employees Worked With
AJ Phillips
March 09, 2023
Joe Hargraves was outstanding! Extremely helpful and polite. A real Gentleman! He made the buying experience enjoyable. Extremely helpful and polite. A real Gentleman! He made the buying experience enjoyable. More
by wellsstanwick
Employees Worked With
March 08, 2023
Came into Casey bmw to look at a car Mathew ended up helping me out. Very friendly and knowledgeable guy. helping me out. Very friendly and knowledgeable guy. More
by Chase.rosas
Employees Worked With
March 06, 2023
The experience was pleasant and Matt did a great job walking us through the process. walking us through the process. More
by Tanya
Employees Worked With
March 05, 2023
Demetrius was a phenomenal sales person to work with. The sales managers were awesome the finance manager was super cool. Amanda the product ambassador was super helpful and informative on anything you c The sales managers were awesome the finance manager was super cool. Amanda the product ambassador was super helpful and informative on anything you could ever imagine your car being able to do. Was such a pleasure to buy a vehicle from start to finish from casey bmw. I would recommend anyone to give these guys a chance to earn your business. More
by rucken
Employees Worked With
Other Employees :
Michael Mcleane, Demetrius Hall Jr
March 04, 2023
Whenever buying a vehicle can be a stressful situation, but I was left with the assurance of a great experience. Mr. Hargraves made me feel at ease with his knowledge of the vehicles being sold and his no but I was left with the assurance of a great experience. Mr. Hargraves made me feel at ease with his knowledge of the vehicles being sold and his no-nonsense approach. My concern for the build time was not only updated constantly, but surprisingly turned out to be a very short 2 month build …. YEAAAAA … So I say if anyone is looking purchase a great vehicle (BMW), go to Casey BMW and I recommend Mr. Hargraves … GREAT SALESMAN!! More
by aperkins10
Employees Worked With
March 04, 2023
Absolutely amazing customer service. The dealership was clean and professional staff, willing to help their coworkers as well as the customers. The dealership was clean and professional staff, willing to help their coworkers as well as the customers. More
by Jazzkone
Employees Worked With
Brittnee Serrano
March 04, 2023
Casey provided first class service from start to finish! My client advisor Danisha Tisdom was TOP Notch! She had patience and made sure everything was fully explained. She worked with me until we came to pl My client advisor Danisha Tisdom was TOP Notch! She had patience and made sure everything was fully explained. She worked with me until we came to place where we were all happy! She was awesome. I’d definitely recommend her as well as go to her again for all my purchasing needs. The process was seamless from the time I came in the door all the way to driving off the lot. All involved in making this successful were helpful and professional. Thank you Danisha! Thank you Casey BMW More
by Sarah.lareau
Employees Worked With
Other Employees :
Michael Mcleane, Danisha Tisdom
March 02, 2023
He was great, very knowledgeable… I would definitely recommend him to anyone looking to purchase a BMW recommend him to anyone looking to purchase a BMW More
by cjames1104
Employees Worked With
