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Casey BMW
Newport News, VA
1,769 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,769 reviews
June 09, 2022
I have used Jason S (My Service Advisor) and Adam C(My BMW Mechanic) for years and wouldn't trust my little fleet of BMWs with anyone else! They are top notch! A++ BMW Mechanic) for years and wouldn't trust my little fleet of BMWs with anyone else! They are top notch! A++ More
by cmw2738
Employees Worked With
Adam C, Jason Stamer
June 08, 2022
Demetrius did a fantastic job! Great customer service! I had a bad experience from another dealership. Wanted to try another one and met Demetrius which changed our experience very Great customer service! I had a bad experience from another dealership. Wanted to try another one and met Demetrius which changed our experience very through with explaining the vehicle. You have a great employee!! Thank you Demetrius !!! More
by hayandjay3
June 03, 2022
This is hands down the best service experience I've had with a dealer. BMW has a reputation for quality and there's a reason why. I was treated with the utmost respect and kept updated every step of the wa with a dealer. BMW has a reputation for quality and there's a reason why. I was treated with the utmost respect and kept updated every step of the way. Francine went above and beyond to make sure warranty covered what they were supposed to and was also very honest in every service recommended. Casey BMW is the only service dealership I will be going to, period! More
by Corunn
Employees Worked With
June 02, 2022
Great dealership, honest, no pressure feeling. I would highly recommend. It was my first time. I would highly recommend. It was my first time. More
by Clowrance
Employees Worked With
May 28, 2022
He provided great customer service. He was very knowledgable and on top of giving us any information we asked for. He was very knowledgable and on top of giving us any information we asked for. More
by Megancv88
Employees Worked With
May 28, 2022
Matthew & team made the purchase and delivery process a breeze. He did most of documentation related work using texting which was very efficient. Excellent job!!! breeze. He did most of documentation related work using texting which was very efficient. Excellent job!!! More
by rachase
