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Casey BMW
Newport News, VA
1,773 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,773 reviews
May 06, 2022
Danisha was great. She was very knowledgeable about the vehicle I wanted and also has the best customer service that I’ve seen in a long time. When I buy my next vehi She was very knowledgeable about the vehicle I wanted and also has the best customer service that I’ve seen in a long time. When I buy my next vehicle, it will most likely be from her. I was just that pleased. More
by Bee from LH
May 06, 2022
Joseph Hargraves is the best salesman you can ask for. He’s patient and knowledgeable about BMWs. Good communication and a great guy to work with during my process of purchasing my brand new car. Trust me He’s patient and knowledgeable about BMWs. Good communication and a great guy to work with during my process of purchasing my brand new car. Trust me, go see Joe! More
by Gift
Employees Worked With
May 05, 2022
I have only received exceptional service from Mr. Hargraves while at Casey BMW. My latest purchase makes number (5). I started my BMW journey back in 2006. Thanks again Casey & Mr. Hargraves for a mo Hargraves while at Casey BMW. My latest purchase makes number (5). I started my BMW journey back in 2006. Thanks again Casey & Mr. Hargraves for a moment to remember! More
by crystal holmes
Employees Worked With
May 03, 2022
It was a great no hustle experience. He was very knowledgeable. We are definitely coming back and referring our friends and family He was very knowledgeable. We are definitely coming back and referring our friends and family More
by Eamoahdds
Employees Worked With
May 01, 2022
Don was a great salesman when I decided to purchase my X1. He was attentive to the items that I was looking for in a new BMW. I test drove a car that was fairly new that was being used as a rental at th X1. He was attentive to the items that I was looking for in a new BMW. I test drove a car that was fairly new that was being used as a rental at the dealership. It drove beautifully but with the price the way it was I might as well buy new. Don searched and found a brand new car that was being shipped to Baltimore. I waited two weeks and Don kept us informed and I’m very happy with my new X1. More
by Dianathompson830
Employees Worked With
Other Employees :
Donald Morrow
April 30, 2022
Joe was very helpful in all aspects of the purchase. Advocated for us when a pricing issue came up. Followed through after the sale with some touch up paint for the car and got us the (out of state) pl Advocated for us when a pricing issue came up. Followed through after the sale with some touch up paint for the car and got us the (out of state) plates on time. Very good service! Glad we had the opportunity to work with him. More
by Tmac
Employees Worked With
April 30, 2022
Very knowledgeable and great customer service made the process seemless and enjoyable. Would recommend to anyone in the market for a new or used vehicle. process seemless and enjoyable. Would recommend to anyone in the market for a new or used vehicle. More
by Lifter19
April 27, 2022
This is my 3rd BMW from Casey Auto. The service from everyone involved the moment you walk on the lot to delivery of your new car is 5 star rating . Service dept. rep is the best and The service from everyone involved the moment you walk on the lot to delivery of your new car is 5 star rating . Service dept. rep is the best and always offered a loaner if needed. Thanks Art & your Casey Auto group. More
by Helenhollowellrealtor
Employees Worked With
Lloyd Howell, AJ Phillips
