Casey BMW

Kellen was professional and a pleasure to work with. He kept us updated in a timely manner. kept us updated in a timely manner. More

Danisha was more than helpful. She took a personal interest in her customer’s purchase, and followed-up promptly to help with any questions! interest in her customer’s purchase, and followed-up promptly to help with any questions! More

The dealership is clean the salesman greeted you as soon as you get our your car as you get our your car More

I usually don't write reviews unless its bad. But, in this case. I am writing a review because, I have experience outstanding customer service at Casey BMW. From there entire team. From the service depa this case. I am writing a review because, I have experience outstanding customer service at Casey BMW. From there entire team. From the service department A.J., to the BMW expert Amanda, the two sales managers Lloyd and Matt and my sales advisor Matt Tankers. They all worked with me. Matt my sales advisor was professional, friendly and helpful. Everything, Matt paid attention to detail . From the features of my old car. That he made sure the seat, and the moonroof was adjusted the same way when I test drove. (Great details!!!) I would definitely purchase my next BMW from Casey. Now, to my surprise, Casey BMW was cheaper than Richmond BMW, Alexandria BMW, Rockville MD, BMW, Passport BMW and running close with Slver Spring MD, BMW. (All within a 1hr to 2.5hour drive). Factoring Casey BWM is the BMW on the peninsula. I give this dealership a five stars based on my overall experience Friendliness upon entrance Bathroom clean Service Department Matt Tankers Lloyd Howell Matt Dennis Outstanding! Thank you C.A.M. More

No pressure, very knowledgeable and helpful. Would trust him and buy from him again in the future him and buy from him again in the future More

Don made the purchase of our new car smooth and easy. A real pro! Thanks. real pro! Thanks. More

Matt was great! He knew what my son was looking for in a car & he found it. Matt was very professional, helpful & he had great customer service. Casey BMW made me feel really good about my purchase especial car & he found it. Matt was very professional, helpful & he had great customer service. Casey BMW made me feel really good about my purchase especially after what I been through on my son first car. I really appreciated the great customer service. That means alot to me when I am buying something especially for my son. I wanted to cry before I left because my son was so happy & couldn't have did it without Matt & Casey BMW. More

It was a pleasure to work with JonHenry Garcia in the purchase of our new vehicle. Very knowledgeable of the vehicles as far as the technology, performance etc. I can be a demanding or difficult person e purchase of our new vehicle. Very knowledgeable of the vehicles as far as the technology, performance etc. I can be a demanding or difficult person especially concerning the purchase of a vehicle it really helps when the sales associate has some knowledge and has done research of the vehicles they are selling. Kellen was also very helpful. He assisted JonHenry, who was out of the office, and treated us as if we were his customers. Kellen went out of his way to accommodate us. He took us to a vehicle similar to the one we purchased and gave a quick tutorial on the Drive system and many of the features of the vehicle. Good service from both gentlemen very great customer service. More

Joe was easy and very helpful throughout the entire process. I will 100% Recommend him to anyone. process. I will 100% Recommend him to anyone. More

Jon: best salesman ever! As an older/widowed driver I found a BMW SUV I loved at Casey but was intimidated by the new car technology. Jon carefully showed me how the dashboard, controls, touch pad worke found a BMW SUV I loved at Casey but was intimidated by the new car technology. Jon carefully showed me how the dashboard, controls, touch pad worked, answering MANY questions with patience and understanding. I purchased the vehicle, and he delivered it to my home several days later. I warned him before he came I had more questions, and he laughed, eager to help me feel confident. While at my home he also told me the steps to take to make the sale official with DMV and encouraged me to contact him if I had further questions. His kindness and empathy were most endearing to me, and I would recommend Jon especially to older drivers! More