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Casey BMW
Newport News, VA
1,823 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,823 reviews
September 12, 2021
Jon Henry was extremely helpful. 10/10 would recommend. Will be coming back to get my 5 series some time soon. Much better then checkered flag bmw Will be coming back to get my 5 series some time soon. Much better then checkered flag bmw More
by Mshepardson
Employees Worked With
September 10, 2021
From beginning to the end Kellen is a top notch professional working in an excellent dealership. If you are in market for a BMW, Casey is the dealership to go and Kellen the person to take you thro professional working in an excellent dealership. If you are in market for a BMW, Casey is the dealership to go and Kellen the person to take you through the process of ordering and receiving the next ultimate driving machine. Thank you Kellen! More
by Jerry
September 08, 2021
Friendly, informative and attentive. Enjoyed working with him as a dealer. Answered every question I had regarding the vehicle. Kellen was patient and no pressure. him as a dealer. Answered every question I had regarding the vehicle. Kellen was patient and no pressure. More
by caldenmoye
September 08, 2021
Matt was very helpful, and was able to answer all our questions with ease and be patient with us. I was thankful to have him for my first car buying experience questions with ease and be patient with us. I was thankful to have him for my first car buying experience More
by acremains
September 03, 2021
The salesperson down to finance was awesome. Danisha was very knowledgeable of the vehicle answered all my questions.she was very friendly and cared about me as a customer very knowledgeable of the vehicle answered all my questions.she was very friendly and cared about me as a customer More
by delaneymelissa34
September 03, 2021
Great customer service! Everything was fast and easy with no hassle! I definitely recommend this dealership! The inventory is huge and the variety is unbeatable. no hassle! I definitely recommend this dealership! The inventory is huge and the variety is unbeatable. More
by Amluppino400000069
Employees Worked With
September 01, 2021
My car buying experience with Danisha was second to none. I had been looking for this vehicle for about a year. I had searched all up and down the east coast and luckily stumbled across the vehicle at Casey I had been looking for this vehicle for about a year. I had searched all up and down the east coast and luckily stumbled across the vehicle at Casey BMW. Danisha was kind enough to stay late for me to see the vehicle last minute in the evening. The overall car buying experience was the best I’ve had, and she deserves extreme recognition for her positive attitude and great skillsets. She is an asset to your organization, and one you should do all that you can to retain. More
by BMW M340
September 01, 2021
Mr. Poto provided excellent customer service and he is a true professional. Next, this is our second deal completed through Casey BMW in less than 3 months. I was impressed by his professionalism and welcom true professional. Next, this is our second deal completed through Casey BMW in less than 3 months. I was impressed by his professionalism and welcome home hospitality from Mr. Poto. I would recommend all of my friends and co-workers to experience the spectacular assistance in finding their next BMW. More
by CPrice9980
September 01, 2021
still waiting to receive my radio antenna that was removed during the car wash and is now missing. Mike has agreed to ship a new one to me, but I have not received any status -- Bill Young (804)438- removed during the car wash and is now missing. Mike has agreed to ship a new one to me, but I have not received any status -- Bill Young (804)438-5467 More
by youngbcdsj
Employees Worked With
Mike Bullus
August 27, 2021
Fantastic experience with Mr. Poto. Kellen took his time explaining all the features of my new vehicle, and showed patience with me until I understood everything about the vehicle that was new to me. A lot explaining all the features of my new vehicle, and showed patience with me until I understood everything about the vehicle that was new to me. A lot has changed with BMW features from 2002 to 2021 Thank you for your assistance Kellen! More
by Sandra.G.Gibbons
Employees Worked With
