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Casey BMW

Newport News, VA

4.8
1,755 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,755 reviews

May 19, 2021

Ask for Joe, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. C More

by andregdesigner749
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021

Awesome service. Was thorough. Great knowledge of the vehicle. Working with customer service was easy and they provided a lot of information that helped me make my decision. I like the warranty and every More

by Forest.m.morris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021

Bravo Joe!!! I was referred to you by several friends. Their previous buying experience with you help me to make my purchase with you. You understood my need and you went above and beyond to make sure I More

by Jacquelynbell86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021

Thank you, Kellen... Loving my new car!! I appreciated immediately your easy personality and comfort in discussing things I may not have realized I should ask. The selection of vehicles you showed me wer More

by Doree.fi
Recommend Dealer
Yes
Employees Worked With
Kellen Poto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021

Don and Casey BMW were wonderful to work with when ordering my new 2021 BMW X3M Competition. Everything went smoothly with the order and I was kept well informed. More

by Grav4
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Morrow
May 12, 2021

This was a great experience throughout every step of the purchasing process. Kellen did a great job answering our questions and making us feel comfortable. I would highly recommend seeing Kellen for your ne More

by Rusty Fitzhugh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kellen Poto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021

Great service. Got to test drive the car for an ample amount and got the price I wanted. Thank you for your great customer service! More

by Trippsupp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

Don provided superior customer service. He was incredibly courteous, friendly, and knowledgeable about the vehicle we wanted to purchase. Don is top-notch! Loved everything. More

by Angel.white1976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Morrow
May 04, 2021

Great service had us in and out and explained everything and answered all our question efficiently made us feel at home. Thanks much we appreciate it. More

by murrayamir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kellen Poto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021

Matt is awesome!!! No “hard sales” . Matt is very knowledgeable and answered my questions respectfully. I would definitely buy another vehicle from Matt/ Casey BMW More

by Lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Morrow
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