
Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Kellen is an awesome customer service rep! Very professional, friendly, and honest. He made my car buying experience a truly remarkable one. I have purchased 5 BMWs in the past and this was by fa professional, friendly, and honest. He made my car buying experience a truly remarkable one. I have purchased 5 BMWs in the past and this was by far my MOST enjoyable one! I was in and out in NO time and I walked out with a beautiful BMW 228i! I highly recommend this dealership, since there was zero hassle and issues, and because of Kellen! More
Easy to give Kellen and Casey BMW 5 stars. Excellent communication, excellent customer service, truly enjoyable team atmosphere with Matt and Kellen, even in dealing with my extremely impatient wife. Sh communication, excellent customer service, truly enjoyable team atmosphere with Matt and Kellen, even in dealing with my extremely impatient wife. She'll be the first to tell you they delivered exactly as promised and she absolutely loves the car! They were open, honest, and instilled confidence in us, nothing hidden, nothing missed. Thanks again ~ More
Came up to me and asked what I wanted and if i couldnt do it, he found a way! Experience was great and i highly recommended to do business with him it, he found a way! Experience was great and i highly recommended to do business with him More
My entire experience as great! Everyone was accommodating and friendly. Joe Hargraves has years of experience and knows how to be helpful without applying any sales pressure. He takes pride i accommodating and friendly. Joe Hargraves has years of experience and knows how to be helpful without applying any sales pressure. He takes pride in his work and lives up to his commitments. More
Lloyd was awesome, Lloyd seems to be an all around great guy. Knowledgeable, down to earth, no pressure to purchase a car describes Lloyd. Just can't say enough about this guy! guy. Knowledgeable, down to earth, no pressure to purchase a car describes Lloyd. Just can't say enough about this guy! More
Professional, courteous and very customer focused. Casey bmw was going though a major system outage at the time of our deal closing, and rather then use that as an excuse, actually made the deal even more s bmw was going though a major system outage at the time of our deal closing, and rather then use that as an excuse, actually made the deal even more seamless and smooth. Thank you. More
We drove nine hours to get our new car after an excellent virtual car tour and sales process with Matt. He went above and beyond to make sure everything was ready and our experience could not have been smoot virtual car tour and sales process with Matt. He went above and beyond to make sure everything was ready and our experience could not have been smoother. More
Kellen stayed in constant communication throughout the entire process and is extremely knowledgeable and patient. He was a pleasure to work with from start to finish. entire process and is extremely knowledgeable and patient. He was a pleasure to work with from start to finish. More
Amazing and quick service! Answered all of my questions and was patient throughout the entire process. I'd definitely recommend this location for quick and easy service. and was patient throughout the entire process. I'd definitely recommend this location for quick and easy service. More
When my wife and I arrived at the dealership we were greeted at the door and directed to Kellen who did an outstanding job helping us with the purchase of our vehicle. They made us feel welcome at their greeted at the door and directed to Kellen who did an outstanding job helping us with the purchase of our vehicle. They made us feel welcome at their facility. More