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Casey BMW
Newport News, VA
1,753 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,753 reviews
March 22, 2021
Matt was very patient and friendly. He was timely and willing to work hard to meet individual needs and wants. We had a great experience. willing to work hard to meet individual needs and wants. We had a great experience. More
by Justin.macmillan24
Employees Worked With
March 22, 2021
Good people. They will work with you. Awesome attitude and exceptional customer relations. Almost like family in there. They were accommodating and will work with you. Recommend anytime. Don’t hesitate and exceptional customer relations. Almost like family in there. They were accommodating and will work with you. Recommend anytime. Don’t hesitate to come get your Vechicle here. You won’t be disappointed. More
by Alex
March 22, 2021
Just picked up my 4th Bimmer from Casey. Jon Henry and team continue to deliver an outstanding buying process from test drive to drive off! team continue to deliver an outstanding buying process from test drive to drive off! More
by Pwilli
March 21, 2021
Professional service and answered questions promptly and precisely. Excellent knowledge of products and services offered. Great working relationship and guidance through the entire process from start to fin precisely. Excellent knowledge of products and services offered. Great working relationship and guidance through the entire process from start to finish. More
by ttpope41
Employees Worked With
Donald Morrow
March 15, 2021
Everytime I come to Casey BMW Kellen Poto makes sure I get the best service. He also goes above and beyond to make sure you walk out with something your like with a fair price I would recommend hi get the best service. He also goes above and beyond to make sure you walk out with something your like with a fair price I would recommend him any day More
by Egladden0623
Employees Worked With
March 15, 2021
Sales person was very professional and the purchase was an easy transaction. Would definitely recommend this dealership to my friends and family. They were very friendly and helpful. an easy transaction. Would definitely recommend this dealership to my friends and family. They were very friendly and helpful. More
by darlenesiegel
Employees Worked With
Donald Morrow
March 10, 2021
Don offered exceptional service with no pressure to make my purchase. Very informative. Amanda explained features with great knowledge and PATIENCE. Both Don and Amanda told me I could call them any my purchase. Very informative. Amanda explained features with great knowledge and PATIENCE. Both Don and Amanda told me I could call them anytime with questions. I will definitely recommend Casey! More
by wanda
Employees Worked With
Donald Morrow
March 10, 2021
Jon’s definitely a great salesman was like hanging out with an old friend excellent team environment no pressure to buy will definitely be when it’s time for an upgrade with an old friend excellent team environment no pressure to buy will definitely be when it’s time for an upgrade More
by Mrsolomon71
Employees Worked With
March 09, 2021
He was very knowledgeable of the different makes and models of bmw. He could explain the different types of engines and was confident in explaining the components on the vehicles. Easy with walking me t models of bmw. He could explain the different types of engines and was confident in explaining the components on the vehicles. Easy with walking me through the ordering and customizing my 540i. He listened to my needs and observed I enjoy to drive and didn’t force me into a 4 cylinder. As much as I wanted a vehicle sooner he convinced me and closed me on going to South Carolina to pick up my car and get the ultimate driving experience. Thank you for your help. The only negative thing I’d have to say was there wasn’t a 540 2021 in the dealership to test drive. I had to drive an older model..... More
by Shannon Weber
March 09, 2021
I’m super late writing this review. I purchased my BMWx4 Jan 2020 and absolutely love it. Joe is the best and it truly shows! Jan 2020 and absolutely love it. Joe is the best and it truly shows! More
by nolared
