
Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Don is a total professional. He's knowledgeable, courteous and very helpful. He went the extra mile by helping me get my old car back home when he clearly did not have to. courteous and very helpful. He went the extra mile by helping me get my old car back home when he clearly did not have to. More
Awesome sales rep and very professional! He cares about making his customers happy! Made customer feel important and went above and beyond to satisfy my needs! making his customers happy! Made customer feel important and went above and beyond to satisfy my needs! More
My husband and I thoroughly enjoyed our engagement with Kellen, Dennis, and the staff at Casey BMW. The professionalism and dedication to our purchase was exemplary. Kellen, Dennis, and the staff at Casey BMW. The professionalism and dedication to our purchase was exemplary. More
To service my M240i, the dealership picked up my car at my home in Williamsburg and left a loaner car at no charge. My car was ready the next day and the service department accepted a coupon for a $100 dis my home in Williamsburg and left a loaner car at no charge. My car was ready the next day and the service department accepted a coupon for a $100 discount on the service. They also washed and vacuumed the car and then brought it back to my house. That's what I call great service! More
Great sales and service experience , very attentive to my automotive needs overall great job ,if you are looking for a new car go see Lloyd Howell automotive needs overall great job ,if you are looking for a new car go see Lloyd Howell More
Don helped me purchase a custom BMW 5 series 2021. Excellent knowledge of the product and available options. Don is very courteous and thoughtful and researches carefully answers to my questions. He Excellent knowledge of the product and available options. Don is very courteous and thoughtful and researches carefully answers to my questions. He is an asset to Casey, himself and the world. Enjoyed working with him and love the car he helped me purchase. More
Don was very helpful with my selection and purchase of my X1. He showed me the features of the car and answered my questions about the vehicle. He was polite and friendly and made me feel comfortable with th X1. He showed me the features of the car and answered my questions about the vehicle. He was polite and friendly and made me feel comfortable with the process. More
Mr. Kellen Poto provided me with exceptional customer service. He is extremely patient, pays attention to detail and went out of his way to make sure that I was 100% satisfied and well taken care of. He service. He is extremely patient, pays attention to detail and went out of his way to make sure that I was 100% satisfied and well taken care of. He assisted me with building my brand new 2021 X5 (M-class) from scratch. I wanted it built before my birthday (within a short window) and he delivered! I love it so much! Kellen’s customer service and the way my new SUV looks have exceeded my expectations. I would definitely buy another BMW from Kellen and I would wholeheartedly recommend his services to family and friends! More
There was no selling necessary. I have been sold in BMW for many years. My relationship with Jason in service, and now with Kellam, who completed a very smooth purchase and financing experience for the aut for many years. My relationship with Jason in service, and now with Kellam, who completed a very smooth purchase and financing experience for the automobile that I wanted, resulted in my choice to continue dealing with Casey BMW and I am sure I will again in the future. Thanks to all of you at Casey and have a happy new year. More
Great experience with Kellen in sales and Dennis in finance. Also, AJ in service was professional and pleasant. I would recommend this dealership to all. finance. Also, AJ in service was professional and pleasant. I would recommend this dealership to all. More