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Casey BMW

Newport News, VA

4.8
1,751 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,751 reviews

December 01, 2020

Lloyd Howell & Joe Hargraves make a great team! Very easy to work with, they know their product and are very professional. I would recommend buying a car at Casey BMW and working with Lloyd & Joe. More

by goombays
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Casey BMW responded

Thank you goombays for taking the time to leave a review. At CASEY BMW, all of our departments: SALES, PARTS, and SERVICE continually strive to make each experience with us 5-star. Please continue to choose Casey BMW for all of your automotive needs.

November 30, 2020

Everything about this visit was perfect. Joe Hargraves is very professional and took great care of me. I will not buy a vehicle from anywhere else. Lloyd Howell made everything happen as the GM. The finance More

by broyal64
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Casey BMW responded

Thank you broyal64 for taking the time to leave a review. At CASEY BMW, all of our departments: SALES, PARTS, and SERVICE continually strive to make each experience with us 5-star. Please continue to choose Casey BMW for all of your automotive needs.

November 30, 2020

Absolutely AMAZING experience and staff. HUGE thank you to Mr. Joe Hargraves for his patience, knowledge, and unbelievable kindness!! Thank you Casey BMW for making our experience so wonderful!! More

by crutcq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Casey BMW responded

Thank you crutcq for taking the time to leave a review. At CASEY BMW, all of our departments: SALES, PARTS, and SERVICE continually strive to make each experience with us 5-star. Please continue to choose Casey BMW for all of your automotive needs.

November 29, 2020

I had a great time with Kellen he did a supper job I am very pleased. He is not pushy that's good. He should get a raze . More

by Cindybrock1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kellen Poto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bullus
Dec 18, 2020 -

Casey BMW responded

Thank you Cindybrock1213 for taking the time to leave a review. At CASEY BMW, all of our departments: SALES, PARTS, and SERVICE continually strive to make each experience with us 5-star. Please continue to choose Casey BMW for all of your automotive needs.

November 28, 2020

Kellen helped me purchase my first SUV and made the experience as seamless and easy as possible. The service we received was impeccable and professional. Thanks, Kellen. More

by Swinksc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kellen Poto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2020

Don Morrow is great! He helped me find the exact BMW I was looking for, even though they didn’t have it in stock. He work with another dealer to find it, and had it for me within a week. Don was courteous More

by Mike Grubb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Morrow
November 28, 2020

Extremely knowledgeable and friendly. Mike was a Extremely knowledgeable and friendly. Mike was a pleasure to work with ! I will certainly be returning. Great experience ! Don’t change the way you More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bullus
November 27, 2020

Great experience buying our x7. Totally knowledgeable about all the models. Kellen made buying a pure pleasure! Don't miss the BMW Performance Center Delivery plan. So much fun and a very educational ex More

by Nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kellen Poto
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2020

This our second purchase from Kellen in less than a month, first my wife’s 5 series and now my X5. Kellen is a straight shooter and a pleasure to do business with. Great experience More

by Brianlenk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kellen Poto
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2020

Mike is my BMW Service Advisor, he is always courteous and well mannered. He always tell me what is needed as far as repairs and the time frame that they should be taken care of. More

by Mrs Yancey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bullus
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