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Casey BMW

Newport News, VA

4.8
1,773 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,773 reviews

December 23, 2020

It was a pleasant experience and she made everything go smoothly from first meeting her trough the whole sales process. I would recommend her to anyone in the future. More

by Gallagherk948
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monika Montanez Homs
December 23, 2020

Joe made my transaction which started with me in Tampa so pleasant and easy. He picked me up at the airport, handled the transaction, had my car ready and waiting and let me take him for a spin around the bl More

by Robin Bonanno Racing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2020

I had an awesome experience! Everyone was so friendly The salesperson was very knowledgeable of the vehicle I chose. I would definitely recommend Casey BMW to others. More

by vabrothers
Recommend Dealer
Yes
Employees Worked With
Matt Connolly
December 20, 2020

Kellen was wonderful, genuine, professional, and made the experience unlike any other auto purchase experience. Very patient, attentive to our needs, and could not be more pleased with the outcome. Thank y More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kellen Poto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2020

Monika and the team at Casey really worked with me to tailor a good deal to my liking on a brand new vehicle. It’s my first time getting a car on my own and I appreciate all the effort they put in walkin More

by Idris
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monika Montanez Homs
Dec 18, 2020 -

Casey BMW responded

Thank you Idris for taking the time to leave a review. At CASEY BMW, all of our departments: SALES, PARTS, and SERVICE continually strive to make each experience with us 5-star. Please continue to choose Casey BMW for all of your automotive needs.

December 17, 2020

Casey does not act like they are the only BMW dealer in town. They have always taken good care of me Even though they are not the closest BMW dealership to where i live on the south side, they are the be More

by BruceBreedlove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monika Montanez Homs
Dec 18, 2020 -

Casey BMW responded

Thank you BruceBreedlove for taking the time to leave a review. At CASEY BMW, all of our departments: SALES, PARTS, and SERVICE continually strive to make each experience with us 5-star. Please continue to choose Casey BMW for all of your automotive needs.

December 17, 2020

Great people, Friendly, helpful. Will definitely do business with them in the future and I will recommend you all to my friends! Love my car! More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monika Montanez Homs
Dec 18, 2020 -

Casey BMW responded

Thank you Melissa for taking the time to leave a review. At CASEY BMW, all of our departments: SALES, PARTS, and SERVICE continually strive to make each experience with us 5-star. Please continue to choose Casey BMW for all of your automotive needs.

December 16, 2020

It was great working with Joe H. He handle all my issues and concerns on getting my used vehicle up and running out the door. More

by Mz.jordanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj Philliphs
Dec 18, 2020 -

Casey BMW responded

Thank you Mz.Jordanc for taking the time to leave a review. At CASEY BMW, all of our departments: SALES, PARTS, and SERVICE continually strive to make each experience with us 5-star. Please continue to choose Casey BMW for all of your automotive needs.

December 15, 2020

Mr. Joe is the BEST salesperson ever. His patience, knowledge and customer service is unmatchable. I've brought three cars from him, I mean that !!!!!!! More

by Kristel. K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Casey BMW responded

Thank you Kristel for taking the time to leave a review. At CASEY BMW, all of our departments: SALES, PARTS, and SERVICE continually strive to make each experience with us 5-star. Please continue to choose Casey BMW for all of your automotive needs.

December 12, 2020

Joe Hargraves was the best salesman I have experienced in a long time! He cares about the people helps to sale vehicles to! I just purchased a BMW and he provided excellent customer service! The staff I enco More

by mmcswyne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Casey BMW responded

Thank you mmswyne for taking the time to leave a review. At CASEY BMW, all of our departments: SALES, PARTS, and SERVICE continually strive to make each experience with us 5-star. Please continue to choose Casey BMW for all of your automotive needs.

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