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Casey BMW
Newport News, VA
1,751 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,751 reviews
November 19, 2020
Kellen was more than professional with me. My entire experience was awesome. I highly recommend Casey BMW, Kellen, and also JonHenry. Thank you for all that you do experience was awesome. I highly recommend Casey BMW, Kellen, and also JonHenry. Thank you for all that you do More
by Monteokahill85
November 19, 2020
Very helpful and professional! Kellen made this process the easiest and most convenient car buying process I’ve had yet! I am more then appreciative of him taking the time to communicate with me and assist the easiest and most convenient car buying process I’ve had yet! I am more then appreciative of him taking the time to communicate with me and assist me in working through replacing my previous vehicle. More
by Amanda.aloi
Employees Worked With
November 18, 2020
Everyone was so courteous and helpful at Casey BMW. My sales person Anthony was very helpful and knowledgeable of the vehicle I was interested and not pushy to make a Sale. From dealing with the salespers sales person Anthony was very helpful and knowledgeable of the vehicle I was interested and not pushy to make a Sale. From dealing with the salesperson, Matt the sales manager and Dennis in finance office we’re very nice and helpful. I must say this was the most enjoyable purchase experience I have every had since buying a car. Great staff, Great Dealership More
by Rick B
November 17, 2020
All my cars in Virginia have been sold to me by Joe since 2007. He's awesome and reliable. I will continue doing business with him. Tanks Joe 2007. He's awesome and reliable. I will continue doing business with him. Tanks Joe More
by Jamiahd
November 16, 2020
Outstanding experience with Kellen at Casey BMW! Kellen was Courteous, knowledgeable, and very professional; he made the whole process run very smoothly. Would definitely recommend to anyone in the makeov was Courteous, knowledgeable, and very professional; he made the whole process run very smoothly. Would definitely recommend to anyone in the makeover for a new or used BMW. More
by Brianlenk
November 16, 2020
Joe Hargraves our Sales Rep is an exception customer service representative. From the moment we met Joe, he listened to our transportation needs and provided various options to fulfill those needs. He m service representative. From the moment we met Joe, he listened to our transportation needs and provided various options to fulfill those needs. He made for a very pleasant automobile experience. I love my Lexus IS 350 F Sport! Julie Mungin More
by JulieMungin
November 13, 2020
Kellen was great to work with!!! Very detailedand very Kellen was great to work with!!! Very detailed and very patient. He ensured that I would love my new ride! Thank you Kellen, I appreciate all your gu Kellen was great to work with!!! Very detailed and very patient. He ensured that I would love my new ride! Thank you Kellen, I appreciate all your guidance. More
by Ms. Tang
Employees Worked With
November 13, 2020
I’ll start by saying I had no intentions on buying a car. Kellen and John were so kind, I had no choice! Every experience left me feeling valued, I was not just another customer. Kellen’s follow up was perfe Kellen and John were so kind, I had no choice! Every experience left me feeling valued, I was not just another customer. Kellen’s follow up was perfect, not your typical pushy car salesmen. He’s genuinely here to help you get the car YOU want. Come see him! More
by Wellsjada
November 10, 2020
Joe was very knowledgeable and provided excellent customer service! Car buying process was seamless and I will definitely recommend Joe/this dealership to anyone! Great cars and great rates!! customer service! Car buying process was seamless and I will definitely recommend Joe/this dealership to anyone! Great cars and great rates!! More
by dclaiborne
November 07, 2020
I received great customer service and help from my sales representative. And Casey's BMW Genius, Amanda, is terrific, first rate! After I picked up my X5, the BMW Genius and the sales representative went ov representative. And Casey's BMW Genius, Amanda, is terrific, first rate! After I picked up my X5, the BMW Genius and the sales representative went over the car with me. However, I was not introduced to anyone in the service department. Also, my state registration form was not filled out correctly which caused me to have to make an additional trip to the dealership for correction. I can't rate John Garcia because I don't know him. More
by camden.r.fine
