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Casey BMW
Newport News, VA
1,751 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,751 reviews
August 19, 2020
Wonderful experience! Fast, efficient, knowledgeable! Don was willing to test drive multiple vehicles and get the full BMW experience. Great experience overall, fast and friendly! was willing to test drive multiple vehicles and get the full BMW experience. Great experience overall, fast and friendly! More
by Amber.walker153
Employees Worked With
Donald Morrow
August 17, 2020
Kellen was very professional. He treated my wife and myself with respect throughout the whole process of our purchase. He explained everything very clearly and made the whole process go very smoothly. I myself with respect throughout the whole process of our purchase. He explained everything very clearly and made the whole process go very smoothly. I would deal with Kellen again without a doubt More
by Gloogl
August 08, 2020
It was my first time buying a car from a dealership & Laranda was so patient with me, made me feel comfortable i had a good experience at Casey BMW. Thank you all again i am in love with my new car i tot Laranda was so patient with me, made me feel comfortable i had a good experience at Casey BMW. Thank you all again i am in love with my new car i totally recommend getting a car from them. More
by Dalisha_mcclure
Employees Worked With
Laranda Blanks
August 02, 2020
I would never go anywhere else cases Bmw has the best service I ever got from the sales person that treated me good well treating me like I was family I would never go anywhere else this is my second Bm service I ever got from the sales person that treated me good well treating me like I was family I would never go anywhere else this is my second Bmw from this location More
by Q_inc
August 01, 2020
Really nice, personable, and friendly. Knew all the information about the car, or was able to get the information on more technical aspects I asked about. information about the car, or was able to get the information on more technical aspects I asked about. More
by hhartman
Employees Worked With
August 01, 2020
Don and Lloyd were very accommodating. They spent a lot of time showing us various vehicle models. Their patience was instrumental in helping us build the perfect 2020 X6. of time showing us various vehicle models. Their patience was instrumental in helping us build the perfect 2020 X6. More
by Tdtimes
Employees Worked With
Donald Morrow
July 29, 2020
I am in my 70s and have to say this was the easiest car purchase I have ever made. Thanks to Shawn, Jon, David, Dennis and Lloyd. purchase I have ever made. Thanks to Shawn, Jon, David, Dennis and Lloyd. More
by Gericoshep
July 28, 2020
Kellen wasn’t phenomenal. He was not overbearing or pushy. He made the experience very easy and smooth for my wife and I on our X3 purchase. pushy. He made the experience very easy and smooth for my wife and I on our X3 purchase. More
by Rick8590
Employees Worked With
July 25, 2020
The car selection and purchase process went smoothly. The sales agent Kellen was very nice, professional, knowledgeable about our car selection and able to answer all of my special questions. the sales The sales agent Kellen was very nice, professional, knowledgeable about our car selection and able to answer all of my special questions. the sales manager Matthew was also helpful and professional. The delivery time was as promised. Overall the process went very well and I will certainly consider using this dealership again for my next car purchase. More
by Nadia
July 24, 2020
Very professional and knowledgable Every time I go to a Casey dealership, the experience and customer service are excellent and second to none! They are professional, knowledgeable, and Every time I go to a Casey dealership, the experience and customer service are excellent and second to none! They are professional, knowledgeable, and patient. I would recommend Casey's to anyone looking to purchase a vehicle. More
by Chrystal Harris
Employees Worked With
Jason Stamer
