Casey Chevrolet

Wonderful building and great car selection along with a very helpful staff and amazing service and warranty deals, would highly recommend to anyone with a need for a car very helpful staff and amazing service and warranty deals, would highly recommend to anyone with a need for a car More

I initially took my car (a corvette Z06) to Casey Chevrolet to get a routine alignment on 17 March. My car drove fine but I like to stay on top of it (performance tires are expensive). I was told it’ Chevrolet to get a routine alignment on 17 March. My car drove fine but I like to stay on top of it (performance tires are expensive). I was told it’d be quick if I made an appointment first thing in the morning, so I did and was assured it’d be “1 and a half hours tops” so I waited in the waiting room. 4 hours of waiting with no updates later, it was “done” however they couldn’t provide any alignment specs due to “system issues”. I was told “major adjustments were done to get it in spec” and was promised (by my rep, Jeff) that the alignment specs would be emailed to me later that day. I received nothing that day or the next. I called in and left messages and was blown off repeatedly. It took contacting the BBB to hear back from someone WEEKS later. They offered to redo the alignment free of charge since they couldn’t provide info from the previous one (was it ever even done?). I accepted and made an appointment with the service manager for a 9am drop off on 8 April. I had the car there at 845am and was told that they’d be starting right away. I get a ride into work and continue my day. At 3:06pm I get a call saying my car was done. Over 6 hours later from when I dropped it off. When I get there, they say it was done “for awhile now. Hours ago”. I’m annoyed, but they have my printout and said it’s good so I leave. As soon as I turn on the main road I can see that my car is pulling to the right. You’d have to be vision impaired to not notice. The corvette logo on my steering wheel is clearly tilted when driving straight. I turn around and go straight back to talk to my rep (Jeff, who was the one who kept blowing me off after promising my specs last time) and get told that they can get me in the following Wednesday to do it again. It’s currently Thursday. Ridiculous. I ask for the service manager (Walker Ellwanger). He listens and states “I don’t know what to tell you but if you can bring it back in we can make a ‘quick adjustment’ and get it right”. I asked if they took it on a test ride after, and he said the tech did but maybe missed it being off. HOW? It was the sole purpose of the test drive after the alignment. We’re standing in the service desk area discussing a solution, and Walker asks what I want at that point. I ask to speak to the General Manager because there’s clearly a disconnect and I just want the job I paid for to be done right. Mr Walker Ellwanger literally just points in a General direction and says “he should be over there” and stares at me. WOW. Top notch customer service. I ask if he can maybe bring me to him so I don’t have to walk up to each staff member asking who/where the GM is, and he looks at me like I’m crazy and says “sure come on”. The GM wasn’t in of course, and I’m told to contact the main line tomorrow morning to get ahold of him if I insist on speaking to him. They wouldn’t give his direct contact information. Back to back horrible experiences with this dealership. More

The service was fast, our dealer was wonderful. Everything worked out so well, will definitely be coming back here again. Very friendly service, 10/10 Everything worked out so well, will definitely be coming back here again. Very friendly service, 10/10 More

My car had just broke down and she came to the rescue and got me a great vehical and good price. Thank you very much! got me a great vehical and good price. Thank you very much! More

Adam was extremely easy to work with. Professional, and personable, and made the car buying process alot more simple than other times I have been in the market. personable, and made the car buying process alot more simple than other times I have been in the market. More

Very friendly, know her job. Great person to deal with Casey was great to me and my wife and Maria the best thank you again. Casey was great to me and my wife and Maria the best thank you again. More

Amazing outstanding.. Very Lovely young lady.. This was our second vehicle. She got us in and out in no time. We popped in on her and she was extremely busy but she managed everything well.. Thank you agai our second vehicle. She got us in and out in no time. We popped in on her and she was extremely busy but she managed everything well.. Thank you again Jamie. More

Very nice and understanding she was a joy. She patient and saw me through the whole process. Im happy she helped me so happy she did. and saw me through the whole process. Im happy she helped me so happy she did. More

Jamie is an amazing saleswoman she is patient,kind, and understanding. Jamie has wonderful customer service and treats everyone she encounters with respect. This is the second vehicle we have purchased fro understanding. Jamie has wonderful customer service and treats everyone she encounters with respect. This is the second vehicle we have purchased from her and both experiences have been absolutely amazing. The best hands down!!!!!! We appreciate you from the bottom of our hearts! More

Maria is great!!!!She got me my dearm car with no issues. I am so happy with my new car I will send more of my friends and family to her. Thanks you maria white. I am so happy with my new car I will send more of my friends and family to her. Thanks you maria white. More