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Casey Chevrolet

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.5
1,172 Reviews
Welcome to Casey Chevrolet in Newport News, VA Since 1958, Casey Chevrolet has been your Newport News Chevrolet dealership, selling quality new or used cars, trucks, and SUVs while providing unparalleled service. Serving Hampton, Norfolk, and Virginia Beach, our outstanding sales staff is here to help you, not hassle you. We are conveniently located 1 mile south off exit 258A on I-64 at 11700 Jefferson Ave. Visit our hours and directions page and then come down and see us. We have the cars that Virginia Beach and Hampton Chevrolet shoppers are looking for; from the economical Cruze to the powerful Camaro and the plush Malibu. You can also see the Impala and Sonic. Chevrolet shoppers may prefer something bigger. The Equinox and Traverse drive like a sedan and have the room of an SUV. If you need something larger, the Tahoe and Suburban have you covered with seating for 9. Newport News Chevy truck shoppers need to see our large selection of Silverado 1500s. We're sure to have the features you're looking for. At Casey Newport News, we also have the Avalanche, Colorado and Silverado 2500HD. Our dealership offers a free quote online and we invite our Virginia Beach to Hampton drivers to contact us to schedule a test drive at Casey Chevrolet today! See Casey Chevrolet for all your service needs Regular maintenance can help keep your car, truck, or SUV in top shape for longer. Casey Chevrolet in Newport News, Virginia will take care of all your service needs with a smile. Our ASE certified technicians will change your oil, rotate your tires or take care of your scheduled maintenance and get you back on the road in no time. Hampton Chevrolet drivers can make an appointment, see our service specials and order parts online.
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11700 Jefferson Avenue

Newport News, VA

23606

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Showing 1,172 reviews

January 25, 2021

I purchased my 2018 Chevrolet Silverado in December 2017. Since then I have had nothing but POOR CUSTOMER SERVICE! From the GM (Mr. Ron Smith) telling me the customer service would improve (while sitting in More

by ltmccorkle
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary in Service Awesome! Jamie Reeves in Sales for follow-up as promised! Nathan in Sales Terrible!, Jamie Reeves
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Feb 01, 2021 -

Casey Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!. We sincerely thank you for the review, and look forward to seeing you again soon!

Feb 01, 2021 -

ltmccorkle responded

The day I posted this review I was contacted shortly there after by the GM Ron Smith. We discussed the review I posted and why I posted the review. He agreed and apologized that he and his employee failed to follow-up! He stated he would work with me to resolve and future customer service issues and would be in contact with me reference the new vehicle I'm interested in. I have heard nothing and received no follow-up calls or emails reference the new vehicle. The review I gave was correct and Casey Chevrolet will NEVER SELL ME A VEHICLE AGAIN!!!

January 23, 2021

Yes I Maria Maria was great a great sales lady and I would buy a car from her again Maria Maria who's great for real was great great sales lady and I will buy a car from her again More

by joycemsilver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2021 -

Casey Chevrolet responded

Hi, thank you for the five star rating! We do hope we can be of assistance in the future. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Casey Chevrolet! We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 23, 2021

I ordered my 2020 Corvette from Casey in September of 2019. Due to the GM strike, then Covid, Corvette production was seriously delayed. General Manager, Ron Smith, kept me posted through the entire proc More

by Cork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sibley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie MacAulay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Pelczarski, Shannon Lavender
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Feb 01, 2021 -

Casey Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you so much for your high rating. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 21, 2021

Went in at 11:30 appointment for oil / filter change and a tire rotation. Was promptly and courteously greeted. Left the vehicle and went out for lunch. Received a text message shortly later saying the serv More

by wsherman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aziah Robinson
Print
Feb 01, 2021 -

Casey Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you so much for your high rating. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 21, 2021

She is simply amazing, such a beautiful sprit I’ll buy anything from her. She’s always honest and that’s the most important thing. More

by Mrsdamo69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Reeves
Print
Feb 01, 2021 -

Casey Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you so much for your high rating. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 21, 2021

Went in to get my car serviced and ending up with a newer vehicle and the process was very easy smooth sailing thanks to Jamie ... I would definitely recommend and go back if need be More

by alicia15107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Reeves
Print
Feb 01, 2021 -

Casey Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you so much for your high rating. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 21, 2021

Maria was very sweet and respectful to me I loved how she showed me a couple of cars and spoke to me about every and each car and we found the right car I actually liked and wanted! And I got it More

by Blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Feb 01, 2021 -

Casey Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you so much for your high rating. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 18, 2021

Perfect sale consultant . Great customer service. Very helpful. Positive energy. Nice young lady. Cleanest was perfect as well . All around satisfied customer. Appreciate her hard work . More

by Nytoria23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Feb 01, 2021 -

Casey Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you so much for your high rating. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 14, 2021

Thank you very much for your help with showing the vehicle and guiding through the process of buying and explaining everything about policies and warranty. Great service! :) More

by Petro S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Rodgers III, Jamie Reeves
Print
Feb 01, 2021 -

Casey Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you so much for your high rating. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 14, 2021

Awesome Service! Very much satisfied! I've been a part of the Casey family for years and th he service is alway on point. Thank you so much for allowing me to be a part of the Casey family. More

by sheppardgt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Battles, Damon Barron, Jamie Reeves
Print
Feb 01, 2021 -

Casey Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you so much for your high rating. We sincerely thank you for the positive review, and look forward to seeing you again soon!

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