Casey Chevrolet

HANDS DOWN THE BEST!!!!! This place is amazing i he been going there for 3 years. Rich V. Is my rep and he is great down to earth guy. Treats the vechicle like it's his own. T This place is amazing i he been going there for 3 years. Rich V. Is my rep and he is great down to earth guy. Treats the vechicle like it's his own. The quality of work is amazing! More

Best Dealership in the Hampton Roads Area I'm in the military, have lived many places and bought many cars. Casey Chevrolet is easily my favorite dealership to do business with. No games or gi I'm in the military, have lived many places and bought many cars. Casey Chevrolet is easily my favorite dealership to do business with. No games or gimmicks. Craig Politte and Ed Pelczarski Are always willing to help and ensure that you drive off with the car that you want and it fits your budget. I wouldn't recommend buying a car from anyone else More

Awsome. Jeff is so professional. I would'nt go anywhere else Even though we didn't get our last car from Casey. I was still treated like family. Jeff will always let u no what u need done to keep ur vehicle runn Even though we didn't get our last car from Casey. I was still treated like family. Jeff will always let u no what u need done to keep ur vehicle running properly. I can't go anywhere else. More

MAADA A+++ I came with my daughter to the Hampton Colosseum sale and Maada was very helpful, courteous, and respectful and I loved the 2012 Malibu he showed me a I came with my daughter to the Hampton Colosseum sale and Maada was very helpful, courteous, and respectful and I loved the 2012 Malibu he showed me and left a deposit. I ended up buying elsewhere but he was amazing to work with. It just came down to price. I would recommend Maada. More

Mazda & Mike were perfect !! Maada and Mr. Mike were both very accommodating to everything that we were trying to do during our buying experience, very patient, and worked with us Maada and Mr. Mike were both very accommodating to everything that we were trying to do during our buying experience, very patient, and worked with us as far as pricing was concerned. Made the buying experience a breeze. I would definitely recommend talking to either one of them 100% thanks guys !! 🤗 More

I wouldn't go any where else! In & out quick. No hassle, great service and very friendly!everything right at your hands to make everything convenient. If you don't to wait the serv In & out quick. No hassle, great service and very friendly!everything right at your hands to make everything convenient. If you don't to wait the service of a shuttle is also there for you. More

New vs. Used Vehicle Purchase Experience We purchase a new 2016 Cruze LT in Aug '16 from Sam Opara & the experience was excellent. He was knowledgeable, polite, & professional. Base on our We purchase a new 2016 Cruze LT in Aug '16 from Sam Opara & the experience was excellent. He was knowledgeable, polite, & professional. Base on our experience with him, we decided to purchase a used 2015 Equinox LT from Casey Chevrolet in early Feb '17. Totally different experience between these 2 sides of the house. We were met by Edward Ricks Jr, who explained to us that the vehicle we came to see was actually at one of Casey Chevrolet's sister locations just down the street. He provided us transportation to that location so we could complete the test-drive. Edward was quite helpful & pleasant to deal with that day. Satisfied with the vehicle, we procured a pre-approved loan through our own financial institution within 3 days & notified Edward a day in advance that we would be up there to complete the purchase. Edward notified us that he could not be there & provided us with Maada Keili as a POC. What we learned after the fact was that Edward communicated poorly with Maada just before closing time that day (5 hours after our call), which led to the next series of events. Upon arrival the next day (Thursday evening at 6PM) to complete the vehicle purchase, we found that the vehicle was not detailed (as is the standard), had under 1/4 tank of gas, only 1 key, & no floor mats. After 3 hours, we finally completed all the paperwork & left with our new Equinox. There were several other concerns during the 3-hour transaction to include a sudden price increase of $500, which we call B.S. on & had removed as well as high-pressure tactics to sell their own financing, & harassing phone calls after the transaction. We received 4 calls/messages from Edward the following Monday asserting in a menacing way that we needed to deliver a payment check ASAP. After contacting our financial institution, we received the FedEx tracking e-mail showing proof of delivery at 9AM that morning. Edward should have verified his information before inferring through various voice mails that we intended to stiff him. To top it off, a couple of documents were missed during the purchase process, so Edward had the audacity to contact us around 5PM on Valentine's Day & insist we come up to the dealership right ten to sign these docs. This was not our oversight; therefore, we informed him we would get up that the following weekend when it was convenient for us. He then called us back AGAIN 10 minutes later insisting we meet him somewhere to sign these docs. This was the last straw. I wrote up a scathing 3-page document of my own documenting the entire experience, & after signing the remaining docs that Saturday, had a talk with the Used Car Sales Manager, William Rodgers, & our REAL salesman, Keili Maada. They both redeemed themselves through apologies as well as providing floor mats on the spot & a voucher to get a free spare key made on-the-spot. Kudos to Sam, Maada, & William for their efforts. Edward, on the other hand almost single-handedly cost that sale, future sales from me, & any hopes of a recommendation to shop at Casey. A word for the wise...be prepared & stand your ground against any hardball tactics. If something does not feel right...walk away. Do thorough research & know exactly which vehicle you plan to buy including the VIN number. Know the actual price advertised in case anything fishy occurs while completing paperwork. Contact your insurance agent with the VIN of the vehicle you plan to purchase to had it added so you can bring proof of insurance (this will save you another headache). If at all possible, get a pre-approved loan through your own financial institution. And finally, if purchasing a used vehicle here, AVOID EDWARD. More

Jeff has got to be the best !!!! I have been taking my cars and trucks (15 of them) to Jeff ever since he started working there.... Every time is hassle and worry free !!! They are do I have been taking my cars and trucks (15 of them) to Jeff ever since he started working there.... Every time is hassle and worry free !!! They are done when promised and ready to roll !!!! I trust him so much - I buy all my cars and I only let my Family buy cars from Casey's !!!! Jeff takes care of them all !!!! Highly recommend to everyone . . . More