
Casey Chevrolet
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 AM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Beware On Labor Day of this year, 9/4/2017, I purchased a "Certified" used vehicle from the Casey Chevrolet Used lot on J Clyde Morris in Newport News, Virgi On Labor Day of this year, 9/4/2017, I purchased a "Certified" used vehicle from the Casey Chevrolet Used lot on J Clyde Morris in Newport News, Virginia. All went somewhat well, although hurried to complete the purchase, but, it was a Holiday and I'm sure folks wanted to get home to their families for same. The deal was done, financing in place, papers signed for same (by all parties), and items to be provided after purchase such as the spare key, owners manual, and other would be found where stored, and provided after the Holiday. Here is the lesson learned as it played out after the signed sale completion on 9/4/2017, hence, "Beware". In no order or importance. 1. Got in the vehicle to leave the lot after purchase, 1/4 tank of gas in place. 2. Vehicle wiped down, not cleaned prior to delivery as requested. 3. Noticed next day on the finance papers after signing (my oversight), I had been charged for a "Extended" warranty which I did not ask for. The Dealership offers a 2 Year basic warranty which I was going to rely on and make use of. Called dealership on 9/5/2017 to ask inquire on such. 4. Returned to the dealership on 9/8/2017 to pick up extra key and ask about the "Extended" warranty I had been charged for without asking for, and was confronted with the surprise that my "signed" by all parties financing paperwork from the original sale on 9/4/2017, had changed to a different APR% rate changing such financing , and the spare key, and owners manual were of no worry to them. 5. The dealership offers a 3 day return of vehicle policy after sale, however, I could not get a phone call or email back until the 4th day. I post this as a tool to help others deal with what can be expected at this dealership. More
Josh was awesome and friendly!!!!😃😃😃 Josh was so friendly and helpful he made us feel like family it was the best experience we've had in buying a truck!!! Keep up the good work 😃👍 Josh was so friendly and helpful he made us feel like family it was the best experience we've had in buying a truck!!! Keep up the good work 😃👍 More
Great customer service from Malcolm and Toby Great customer service overall! Pending another purchase soon! I would recommend these two to anyone that asks me about car shopping with Casey! Thank Great customer service overall! Pending another purchase soon! I would recommend these two to anyone that asks me about car shopping with Casey! Thanks so much! More
JEFF AMOS SERVICE DEPT. ON 8/11/17 CAME TO SERVICE DEPT. JUST TO MAKE A APPT. FOR STATE INSPECTION FOR VETTE, SERVICE DEPT. WAS VERY BACKED UP. KEEP IN MIND, DO TO THE BACK U ON 8/11/17 CAME TO SERVICE DEPT. JUST TO MAKE A APPT. FOR STATE INSPECTION FOR VETTE, SERVICE DEPT. WAS VERY BACKED UP. KEEP IN MIND, DO TO THE BACK UP OF CARS I ONLY WANTED TO GET A APPT. BUT JEFF AMOS SAID HE WOULD TAKE CARE OF ME IN NO TIME. IN LESS THAN ONE HOUR I WAS ON MY WAY OUT THE DOOR AND THEY TOOK CARE OFF THE RECALL NOTICE FOR AIR BAG. JOB WELL DONE JEFF,WELL DONE!!!!!!!!! More
HANDS DOWN THE BEST!!!!! This place is amazing i he been going there for 3 years. Rich V. Is my rep and he is great down to earth guy. Treats the vechicle like it's his own. T This place is amazing i he been going there for 3 years. Rich V. Is my rep and he is great down to earth guy. Treats the vechicle like it's his own. The quality of work is amazing! More
MAADA A+++ I came with my daughter to the Hampton Colosseum sale and Maada was very helpful, courteous, and respectful and I loved the 2012 Malibu he showed me a I came with my daughter to the Hampton Colosseum sale and Maada was very helpful, courteous, and respectful and I loved the 2012 Malibu he showed me and left a deposit. I ended up buying elsewhere but he was amazing to work with. It just came down to price. I would recommend Maada. More
Best Dealership in the Hampton Roads Area I'm in the military, have lived many places and bought many cars. Casey Chevrolet is easily my favorite dealership to do business with. No games or gi I'm in the military, have lived many places and bought many cars. Casey Chevrolet is easily my favorite dealership to do business with. No games or gimmicks. Craig Politte and Ed Pelczarski Are always willing to help and ensure that you drive off with the car that you want and it fits your budget. I wouldn't recommend buying a car from anyone else More
Awsome. Jeff is so professional. I would'nt go anywhere else Even though we didn't get our last car from Casey. I was still treated like family. Jeff will always let u no what u need done to keep ur vehicle runn Even though we didn't get our last car from Casey. I was still treated like family. Jeff will always let u no what u need done to keep ur vehicle running properly. I can't go anywhere else. More
Mazda & Mike were perfect !! Maada and Mr. Mike were both very accommodating to everything that we were trying to do during our buying experience, very patient, and worked with us Maada and Mr. Mike were both very accommodating to everything that we were trying to do during our buying experience, very patient, and worked with us as far as pricing was concerned. Made the buying experience a breeze. I would definitely recommend talking to either one of them 100% thanks guys !! 🤗 More
I wouldn't go any where else! In & out quick. No hassle, great service and very friendly!everything right at your hands to make everything convenient. If you don't to wait the serv In & out quick. No hassle, great service and very friendly!everything right at your hands to make everything convenient. If you don't to wait the service of a shuttle is also there for you. More