Casey Chevrolet - Service Center

Impeccable Customer Service Jonelle is the epitome of customer service! She always gives service with a smile. She is very knowledgeable and friendly. She takes care of her cu Jonelle is the epitome of customer service! She always gives service with a smile. She is very knowledgeable and friendly. She takes care of her customers and treats them like they matter. I was reluctant to have my vehicle serviced at Casey due to some negative reviews however in speaking with Jonelle and having her reassure me that my vehicle would be serviced by the best techs in the industry, I will not take my vehicle anywhere else! Jonelle deserves an award! I felt customer service was dead until I interacted with Jonelle! More

Excellent service Jeff Amos performed excellent work on all Dewberry Truck, all my co workers they are very happy with the service the Jeff Amos performed, thanks Jeff Amos performed excellent work on all Dewberry Truck, all my co workers they are very happy with the service the Jeff Amos performed, thanks More

Always Helpful Every time I to schedule an appointment or have a question Mrs. Patsy is always accommodating and nice. If she doesn't know the answer to something sh Every time I to schedule an appointment or have a question Mrs. Patsy is always accommodating and nice. If she doesn't know the answer to something she will find out and always calls me back. More

Great service at Casey Jeff Amos very helpful Great service at Casey. Jeff Amos always helps us to make service with ours cars a pleasure. He takes the time to explain all details and very helpful Great service at Casey. Jeff Amos always helps us to make service with ours cars a pleasure. He takes the time to explain all details and very helpful. More

Excellent Service Casey has an excellent team in Jeff Amos and Will Jordan. I have been receiving flawless service and support from the Red Team for 14 years. They are Casey has an excellent team in Jeff Amos and Will Jordan. I have been receiving flawless service and support from the Red Team for 14 years. They are the main reason I keep returning to Casey for my vehicle purchases. More

Mr.Perry I've never had any problem with Casey. Mr.Perry has always been professional and friendly. I've been taken my suv for the past two years, and before a I've never had any problem with Casey. Mr.Perry has always been professional and friendly. I've been taken my suv for the past two years, and before any service is done he has always gave me a call first to let me know what needs to be done and how long it will take. Thank you.😀 More

Excellent Customer Service & Value I purchased my Tahoe from Casey Chevrolet three years ago and had the best experience. The salesman was professional and low-pressure. I got a great I purchased my Tahoe from Casey Chevrolet three years ago and had the best experience. The salesman was professional and low-pressure. I got a great deal on my car and have nothing but wonderful things to say about the customer service I received. I actually live 2 hours from the dealership now and have tried two other Chevrolet dealerships in my area to perform service on my vehicle and have constantly been disappointed; so last week when I had to get new tires and my engine serviced, it was worth the drive to have the service team at Casey work on my vehicle. I highly recommend this dealership to anyone wanting to purchase a new vehicle or have theirs serviced! More

CHEVY SONIC 2014 TURBO Tuesday 10/4/16 driving down the road and heard a noise, thinking it was a vehicle around me, then the car was no longer around me and my car was stil Tuesday 10/4/16 driving down the road and heard a noise, thinking it was a vehicle around me, then the car was no longer around me and my car was still "singing". Thank goodness I was on Jefferson Ave in front of Casey Chevrolet! This is where I also purchased my vehicle! I pulled straight into the service bay and Jeff was there (my regular man Richard was having lunch) as I got out of the car Jeff said "don't look so stressed". I said that it didn't sound good and he said no it doesn't but we will take care of it for you! Signed my car in picked up a loaner and I was back on the road in 15 minutes!!! Yes 15 minutes!! I received a call the next day with the results (thank goodness for warranty). I picked my vehicle up no cost (warranty, warranty). Dropped off the loaner and out the door I went. Thank goodness for caring folks to look out for their customers. I will recommend them if asked for a reliable service team for a vehicle. THANK YOU JEFF and service techs for taking care of my baby. More

Great Service Experience Recently needed tires. They kept their word to "Meet or beat any advertised price" Staff was incredible! I doubt many people enjoy a visit to a dealer Recently needed tires. They kept their word to "Meet or beat any advertised price" Staff was incredible! I doubt many people enjoy a visit to a dealership but I did. Thank you Rich, and Casey Chevrolet Staff! More

Corvette Tow My car was towed to the dealership because I could not start it; failure to recognize the key(Fob) being present. The doors would not open, when they My car was towed to the dealership because I could not start it; failure to recognize the key(Fob) being present. The doors would not open, when they finally opened, the car would not start. I thought it could be the car battery, the key batteries or something with the electronics. The car battery was replaced. The person I spoke with by phone was very informative and pleasant. (Richard). I probably drove him nuts with my phone calls, but he was patient. When I picked up the car the person in the bay let me walk right pass him; an individual at the counter pointed me back in his direction. I was the only customer in the bay area at the time. He looked up and I asked about the car, which was in plain view in the bay area near the doors. He handed me the keys and that was it, no further conversation. My car has the same problem that it was towed in for. The Key "Fob" works when it wants to but I noticed that its a problem with the starter button not detecting the key. I still have the same issues with starting my car. The car smelled of oil in the interior, no attempt to clean up after servicing. More