Casey Kia

Good dealership with a good selection of cars. Did take a bit of time to get through the purchasing process, but overall great service throughout the process bit of time to get through the purchasing process, but overall great service throughout the process More

Fantastic salesman who always goes above and beyond to do his best for the customer! He made the process simple and was always very candid. his best for the customer! He made the process simple and was always very candid. More

Great service. Friendly. Really work with you. This is the third car we have gotten from this dealership. We will recommend it to all our friends the third car we have gotten from this dealership. We will recommend it to all our friends More

I leased a 2017 Sorento 3 years ago from Casey Kia. Overall, my experiences with this dealership have been horrible. Basic service, such as oil changes, are not a problem. Other issues require 2 to 3 v Overall, my experiences with this dealership have been horrible. Basic service, such as oil changes, are not a problem. Other issues require 2 to 3 visits to get the repair done correctly. In February, we were contacted by the dealership to ask us to come in and DISCUSS OUR OPTIONS as the end of the lease approached. My wife and I made an appointment to meet with a salesperson. When we got there, we were immediately met with high pressure sales tactics. We explained several times that we would not purchase or lease another car that day, but were only here to discuss our options- whether to purchase/ lease another vehicle or buy the car we currently leased. That, apparently, was not good enough for the sales staff, to include the sales manager, who told we absolutely needed to get a deal done that day. They showed us numbers of what a new deal would be, but refused to explain the numbers. Stupidly, I gave them the keys to my car to determine the current value should we want to trade. After telling them for the tenth time I did not want a new car this day, I asked for my keys so I could leave. They refused. I asked a second time, again, they refused. I finally yelled to return my keys and I got them back. My wife and I eventually leased a new vehicle from one of their competitors. I turned in the the 2017 Kia that I leased from Casey Kia 3 years ago on May 13. At that time, I was given the license plates to turn in to DMV. They would not do it, even though DMV is closed as a result of the Covid 19 pandemic. Now I have to carry insurance on a car that I no longer have until I can get the license plates surrendered to DMV. I called again on May 15, explaining that I saw on the DMV web site I could not surrender the license plates. Still no help. This place doesn't care about their customers. Between the high pressure sales staff, the overall poor service, and rude attitudes, I would give a negative 5 star rating if I could. Never again will I have any business dealings with Casey Kia. Horrible experience. More

She has provided excellent service! She’s kind, easy to talk to and she made me feel at ease when I was buying my car! talk to and she made me feel at ease when I was buying my car! More

I'm so thankful I came to Casey and had the pleasure of buy a automobile from you guys. With lest than perfect credit I went to Pomoco, where the credit shamed me Casey Kia made me feel hopeful. Charles Ar buy a automobile from you guys. With lest than perfect credit I went to Pomoco, where the credit shamed me Casey Kia made me feel hopeful. Charles Archer my salesman was great, he was straight forward with me. And so helpful. More

The Best of the Best! I have purchased 2 cars from Casey Kia and when my daughter was in the market for her first solo car purchase, I did not hesitate to contact the GM, R I have purchased 2 cars from Casey Kia and when my daughter was in the market for her first solo car purchase, I did not hesitate to contact the GM, Roberto Dial, and ask for their help. First thing this morning we met Mr. Charles Archer. Charles was very patient and thorough, ensuring my daughter understood everything that was presented to her. As a mom, I could not have asked for better care for my daughter. Once she was all taken care of, Charles was willing to run some numbers for me to see if he could put me in a brand new 2020 Kia Soul. I was skeptical we could work out a deal and I was perfectly satisfied already with my 2019 Soul. Lo and behold, this miracle worker made it happen so I was able to drive home in a 2020 Mars Orange Kia Soul. It's beautiful! I can't say enough about Charles' kindness, spirit of service, and willingness to go the extra mile. Between the 2 deals myself and my daughter made today with Charles, I am beyond happy and secure in the knowledge that we were both well taken care of in every aspect of our purchases. I strongly recommend Charles Archer if you are in the market for a new or used vehicle. You will be in great hands with Charles and his phenomenal manager, Roberto Dial. These fine gentlemen are not in the business of sales. They are in the business of relationships and service. You simply cannot beat that! More

If I could give Charles 20 stars, I’d start there. I drove from Massachusetts all the way down to Virginia in order in to look at a 2014 Nissan Murano. Charles was incredibly informative. He explained a drove from Massachusetts all the way down to Virginia in order in to look at a 2014 Nissan Murano. Charles was incredibly informative. He explained all pertinent information clear, concisely, down to the most minute detail. Charles was entirely transparent with me also. He did not approach me as a salesperson; he approached the whole appointment professionally, as a human being who genuinely cares about his clients. He made the entire experience more than comfortable and went out of his way to ensure that I was nothing less than 100% happy with both my visit and purchase. I am young, in my 20s, and not very educated in the aspects that go into purchasing a vehicle, however, I left with a WONDERFUL suv, in PERFECT condition, with LOW payments, and nothing but PHENOMENAL things to say about Charles Archer. GO TO CASEY KIA FOR ALL OF YOUR VEHICULAR NNEEDS. Seriously, you’re crazy if you don’t. THANK YOU CHARLES!! - Morgan C More

I just got my second car from Casey Kia. I love how well they listen to you and work with you to get what you want and get you the beat price. I sold my 2019 Kia Rio to upgrade to a 202 Kia Soul. Jacob and they listen to you and work with you to get what you want and get you the beat price. I sold my 2019 Kia Rio to upgrade to a 202 Kia Soul. Jacob and Sam are great guys to work with. More

I had the pleasure of meeting , and dealing eith both Charles Archer and Jeff Finch and found them both very professional and transparent. I highly recommend both of there gentlemen and have recommended Charles Archer and Jeff Finch and found them both very professional and transparent. I highly recommend both of there gentlemen and have recommended the both to family and friends. More