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Castle Chevrolet North

Elk Grove Village, IL

4.8
699 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience. At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 699 reviews

September 28, 2019

Mike was awesome!! Would definitely recommend this location, especially Mike he’s awesome! Straight forward, friendly and made everything go as smooth as possible. I lov More

by LaNelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Castle Chevrolet North responded

Thank you for taking the time to leave us a 5-star review! We are delighted to hear that Mike was able to provide you with such a great experience! Make sure to visit us again soon.

September 26, 2019

No wasting your time - great buying experience I have purchased A LOT of used cars in my time, and I always beg them not to waste my time. I know what I want when I get there and I just want to be More

by Fordguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sorry don't remember his name
Oct 15, 2019 -

Castle Chevrolet North responded

Thank you for taking the time to leave us such a detailed review! We appreciate your feedback and are so delighted to hear that you had a great experience with us. We are looking forward to your next visit with us!

September 25, 2019

Excellent Job Well Done The service that I receive was awesome. I went in for a used car and drove out with a new car. My dealer was very friendly and patient. More

by Angela P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2019 -

Castle Chevrolet North responded

Short but sweet, thanks for the 5-star review!

September 21, 2019

Great Customer Service Although the process of purchasing my car took a bit of time, my salesman Mike made the experience tolerable. Pleasant and funny man! I would highly r More

by beckie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2019 -

Castle Chevrolet North responded

Beckie, thank you so much for taking the time to leave us this kind and thoughtful feedback and especially for your kind words about Mike!

September 20, 2019

Pleasant, entertaining and to the point. Worked quickly with deal on Equinox and very helpful in all the paperwork explained. Worked extremely well at coming in with a GREAT deal. Quickly More

by Derf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lasher
Sep 26, 2019 -

Castle Chevrolet North responded

Thank you so much for your kind words and for taking the time to leave us this feedback!

September 17, 2019

Excellent Customer Service This dealership has the best people that will go above and beyond to help you get what you need in a vehicle and then service it from that day on. Th More

by Lisa Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Manager
Sep 17, 2019 -

Castle Chevrolet North responded

Lisa, thank you so much for your kind words and for taking the time to leave us this wonderful and generous feedback. We are truly grateful for your business and we hope to see you again soon!

September 16, 2019

Excessive cost $80 for an LOF and tire rotation is extreme. Same svc at another dealer would have been $60. If this would have been known prior, this dealer would no More

by RPROCHEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Svc
Sep 17, 2019 -

Castle Chevrolet North responded

We appreciate you taking the time to share your experience with us and for providing us with this feedback.

September 15, 2019

Best Truck Purchase EVER!!! Buying was very easy and the salesmen where very knowledgeable. Truck was ready when i showed up and didn't have to want. Great overall experience a More

by SLEDKING90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Quesada
Sep 16, 2019 -

Castle Chevrolet North responded

Thank you so much for your kind words about our team and for giving us all 5 stars!

September 15, 2019

Far better than I could have hoped for! I went into this dealership with no room to be picky so I expected to leave with a decent used car. Thanks to Damian and Ed I left with a new car for More

by Sara R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Dus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Castle Chevrolet North responded

Sara, thank you so much for your kind words about Damian and Ed and for taking the time to leave us this kind and thoughtful feedback!

September 15, 2019

Vehicle was as depicted in the ad Salesman, Mike P, was straight forward and no nonsense. There was none of that, "let's talk to the manager," stuff. I was unsold the extended warranty More

by johnandsusie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Castle Chevrolet North responded

John, thank you so much for your kind words about Mike and for taking the time to leave us this wonderful 5-star review!

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