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Castle Chevrolet North

Elk Grove Village, IL

4.8
699 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience. At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 699 reviews

February 07, 2019

Regular service check Mark is great. Castle is a wonderful group of professionals. My husband and I have bought our last 3 cars from Castle dealerships and my extended fa More

by JWADULAK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2019 -

Castle Chevrolet North responded

Thank you for choosing Castle Dealerships! We pride ourselves on giving our customers a quick and easy buying experience at all of our Castle Dealerships. Thank you for the kind review and recommendation. We look forward to working with you again in the future at Castle Chevrolet North!

February 06, 2019

Service was great and quick Elissa was very helpful and did everything she promised as far as getting me pricing and ordering part that was needed and the service department proc More

by PANDM214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elissa - Service Dept.
Feb 08, 2019 -

Castle Chevrolet North responded

We are happy to provide an easy service experience for you at Castle Chevrolet North. We strive for quality service, and dedicated employees like Elissa and our service department make it happen. We look forward to your next car service appointment!

February 06, 2019

Great place!! This dealership did an amazing job taking care of me when I came in on a Saturday! They helped me with any questions I had about my newly leased vehic More

by Hayleyf95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Fortener
Feb 08, 2019 -

Castle Chevrolet North responded

Hayley, thank you for the kind review! It is great to hear that all of your questions were answered and you were able to get another key fob. Thank you for choosing Castle Chevrolet North and we look forward to helping you in the future!

February 06, 2019

Fantastic Service and CSR Elissa was my Customer Service Rep, She is very pleasant, knowledgeable and extremely professional. Elissa gave me an accurate time estimate and was s More

by karensvehla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elissa
Feb 08, 2019 -

Castle Chevrolet North responded

Hi Karen! Thank you for the great review! We’re glad you enjoyed your experience with Elissa and our service team at Castle Chevrolet North. We pride ourselves on our staff being friendly, and we always try to make our customers feel comfortable. We look forward to servicing your car for its 15000-mile service!

February 01, 2019

Best place ever !!!!!!!!! friendly people. They work with you and have great cars. Don't go anywhere else. Norma was the biggest help, she so nice and patient. More

by Chevy tahoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Vargas
Feb 05, 2019 -

Castle Chevrolet North responded

Thank you for the amazing review and recommendation! We love hearing from our customers and are happy to hear that Norma delivered you exceptional service at Castle Chevrolet North!

January 31, 2019

Awesome dealership The Castle North crew was awesome to work with. Highly recommend Michael Pirozzoli as a salesman. This will not be our last vehicle we purchase from t More

by MICHELLESTEVE96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2019 -

Castle Chevrolet North responded

We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit at Castle Chevrolet North.

January 29, 2019

Patient and courteous Pat at Castle Chevrolet was very courteous and patient with us. He understood our needs and helped us get the financing we were looking for. We never More

by Francine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Castle Chevrolet North responded

Hi Francine, thank you for the review and recommendation! We appreciate your business and are happy to hear that Pat was able to help you find the car you needed for the perfect price.

January 29, 2019

Express Oil Change The service reps are all wonderful people; respectful, understanding, friendly, etc. John is great. Only thing I wish is that the Express service I More

by LADDYFAM9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in the service center
Jan 31, 2019 -

Castle Chevrolet North responded

Hi, thank you for the review. We appreciate hearing about your service experience and the friendly service staff. Also, thank you for bringing this to our attention, and we will do our best to remedy it in the future.

January 28, 2019

John is always helpful Even when the problem I went for was working he still listen and they took the steps to fix the problem so it does not happen again even when they did More

by Cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 29, 2019 -

Castle Chevrolet North responded

Hi Cathy, thank you for the review for the Castle Chevrolet North service team. We are glad to hear our service team was able to assist you.

January 28, 2019

Well taken care of I brought a previous car here and was treated so well that I bought a new Chevy and this is the ONLY place I will let service my vehicles! The mechani More

by taylalishious
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, Megan, Ed, Ryan in service
Jan 29, 2019 -

Castle Chevrolet North responded

Thank you for the wonderful review! We greatly appreciate your business and we're thankful you chose us! Our staff goes above and beyond to ensure our customers have the best experience possible, and we're so glad that John, Megan, Ed, and the entire staff have been able to do so for you.

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