
Castle Chevrolet North
Elk Grove Village, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Phone personnel is extremely rude. Always get the cold shoulder here. Only reason we keep coming back is because the sales department lied to us and promised us free oil changes for lif Always get the cold shoulder here. Only reason we keep coming back is because the sales department lied to us and promised us free oil changes for life on our new car purchase(One of the only reasons we bought here) and they decided to stop doing this, so they offer a discounted oil change service at $39. Makes me wonder how the owners can sleep at night, I thought the whole old school mentality of Car Dealerships was over with, guess not. Anyway, I will never purchase here again, which is ashame, because I just purchased a new truck, and I make sure to tell everyone I know what you guys promised, and didn’t stand behind, so I can insure you that no one I know will ever buy a car at your dealerships again, not only due to the fact that you are liars, but also because every time we deal with your service department, they are rude. More
Ok fine Your charging of oil changes. Purchased a car that was included now your charging. Sham on Castle. You should still honor it. Last car I buy from Cast Your charging of oil changes. Purchased a car that was included now your charging. Sham on Castle. You should still honor it. Last car I buy from Castle. Uncle brought cousin brought they are very disappointed in Castle. More
Bought a new car We have dealt with Guy McMillan for the last 10 years. We feel he has always treated us fairly and that is why we keep coming back to him. We have dealt with Guy McMillan for the last 10 years. We feel he has always treated us fairly and that is why we keep coming back to him. More
Knowledgeable staff It was a pleasure dealing with Ivan. He was very knowledgeable about all aspects of the vehicle (Bolt) I was interested in. Answered all questions and It was a pleasure dealing with Ivan. He was very knowledgeable about all aspects of the vehicle (Bolt) I was interested in. Answered all questions and provided extra info. More
Regular service check Mark is great. Castle is a wonderful group of professionals. My husband and I have bought our last 3 cars from Castle dealerships and my extended fa Mark is great. Castle is a wonderful group of professionals. My husband and I have bought our last 3 cars from Castle dealerships and my extended family has bought last 2 vehicles from Castle. Your sales professionals and service teams are unmatched. We recommed you all the time. More
Great place!! This dealership did an amazing job taking care of me when I came in on a Saturday! They helped me with any questions I had about my newly leased vehic This dealership did an amazing job taking care of me when I came in on a Saturday! They helped me with any questions I had about my newly leased vehicle, and programmed a new key fob for me. Thanks castle Chevy! More
Fantastic Service and CSR Elissa was my Customer Service Rep, She is very pleasant, knowledgeable and extremely professional. Elissa gave me an accurate time estimate and was s Elissa was my Customer Service Rep, She is very pleasant, knowledgeable and extremely professional. Elissa gave me an accurate time estimate and was spot on with why my interior tire pressure display on my 2016 Cruze was incorrect. Will definitely bring my car back for my 15000 mile service on another Saturday. More
Service was great and quick Elissa was very helpful and did everything she promised as far as getting me pricing and ordering part that was needed and the service department proc Elissa was very helpful and did everything she promised as far as getting me pricing and ordering part that was needed and the service department processed my car in great time. More
Best place ever !!!!!!!!! friendly people. They work with you and have great cars. Don't go anywhere else. Norma was the biggest help, she so nice and patient. !!!!!!!!! friendly people. They work with you and have great cars. Don't go anywhere else. Norma was the biggest help, she so nice and patient. More
Awesome dealership The Castle North crew was awesome to work with. Highly recommend Michael Pirozzoli as a salesman. This will not be our last vehicle we purchase from t The Castle North crew was awesome to work with. Highly recommend Michael Pirozzoli as a salesman. This will not be our last vehicle we purchase from them. More