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Castle Chevrolet North
Elk Grove Village, IL
699 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience.
At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 699 reviews
January 25, 2019
Extremely helpful, willing and able. TOP NOTCH!! Mark and Zach in service were more than accommodating. I just bought a 2016 GMC conversion van which you don't see a lot of anymore these days and th Mark and Zach in service were more than accommodating. I just bought a 2016 GMC conversion van which you don't see a lot of anymore these days and they do not service a lot of them. Needless to say, they took me in for service without hesitation. I have been dealing with this Chevy dealer for over 20 years when it was still Hoskins Chevy. I have never had a bad experience there. I have only delt with parts and service though, never with sales. Thank you for continuing to provide excellent customer service!! More
by dennis64
Verified CustomerEmployees Worked With
Mark Dunlap & Zach Mulso
January 25, 2019
Awesome The transaction was simple and easy and I will recommend other clients to.the dealership. From start to finish we were totally satisfied. Thank you The transaction was simple and easy and I will recommend other clients to.the dealership. From start to finish we were totally satisfied. Thank you More
by sms2717
January 24, 2019
A little rude but GREAT service I didn’t like the way I was being talk to or treated. When I handed my warranty paperwork it wasn’t handed back to me properly but GREAT service done I didn’t like the way I was being talk to or treated. When I handed my warranty paperwork it wasn’t handed back to me properly but GREAT service done on my car. Afterwards he was a bit nicer. More
by estephanieflores15
Employees Worked With
January 23, 2019
New Car Purchase I had the pleasure of purchasing a new vehicle from Castle Chevy North. My salesman, a young man named Damian, was absolutely spectacular!!! I hate b I had the pleasure of purchasing a new vehicle from Castle Chevy North. My salesman, a young man named Damian, was absolutely spectacular!!! I hate being pressured when I look for a vehicle and this young man was so kind, polite, helpful, and knowledgeable that I would highly recommend this dealership to everyone looking to purchase a new car. This is the sixth time in my life that I have purchased a new vehicle and it was, without question, the best experience I have ever had -- not even a contest. Damian made me feel so relaxed and at home with his calm and friendly demeanor. He had wonderful things to say about everyone he works with at the dealership, and all the other gentlemen I had the pleasure of dealing with were also extremely helpful and knowledgeable. I have never had such a good time buying a new car! The dealership had no other customers the day I arrived, the weather was very bad, and my mother said we were going to get attacked before we even got out of our vehicle -- but that was not the case. This dealership has a much more relaxed atmosphere and you feel like they actually care about making you happy. I just can't say enough about this wonderful place and the phenomenal customer service they provided! More
by Aurora66
January 21, 2019
Oil change. I was told the wait could be up to an hour for an Oil Change. It took less than 40 minutes! They also gave me car wash and vacuumed the inside!!! O I was told the wait could be up to an hour for an Oil Change. It took less than 40 minutes! They also gave me car wash and vacuumed the inside!!! Outstanding!!! More
by aretmurray
Employees Worked With
January 21, 2019
Excellent service As always service dept. thoroughly addresses issues. They make sure they understand why you are there and explain what was found and rectified. They a As always service dept. thoroughly addresses issues. They make sure they understand why you are there and explain what was found and rectified. They also make sure I get to work and get picked up if needed! More
by bill_jaramski
Employees Worked With
Zach, John, and Mark in service dept.
January 21, 2019
Service John in service is a great service rep. He is very helpful and explains everything that needs to be addressed for maintenance and repairs. All around John in service is a great service rep. He is very helpful and explains everything that needs to be addressed for maintenance and repairs. All around great guy. More
by carlbos1
Employees Worked With
John in Service Department
January 19, 2019
Great service and employees Great service from Ivan Rodriguez very polite and takes care of customers i would definitely recommend other people to buy from this dealer bought my Great service from Ivan Rodriguez very polite and takes care of customers i would definitely recommend other people to buy from this dealer bought my second car More
by Chapo666
Employees Worked With
Ivan Rodriguez
January 18, 2019
people are great in service center like i said before everytime i go to the dealer i am treated great this time i needed a car overnight everything was ready when i got ther great servi like i said before everytime i go to the dealer i am treated great this time i needed a car overnight everything was ready when i got ther great service More
by HENRY SCHREIBER
Employees Worked With
mark dunlap
January 17, 2019
First Car purchase Showed up at the dealership to look at a car I had my eye on and everyone there was extremely helpful in showing me the car and getting a price that I Showed up at the dealership to look at a car I had my eye on and everyone there was extremely helpful in showing me the car and getting a price that I was looking for. The process was smooth and drove off the lot in my new car in less than an hours time. Great service all around. More
by iannotti10
