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Castle Chevrolet North
Elk Grove Village, IL
703 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience.
At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 703 reviews
January 10, 2019
Service appointment I was very happy with the service and help that the service writer gave me. The appointment for an oil change was done in a short amount of time. I was very happy with the service and help that the service writer gave me. The appointment for an oil change was done in a short amount of time. More
by LZSWANIE
Verified CustomerEmployees Worked With
Service Advisor Megan
January 10, 2019
no problem at all people are great great service people where very good at explaining everything that was going on with car also had a appointment took me in right on time in and out qu great service people where very good at explaining everything that was going on with car also had a appointment took me in right on time in and out quick More
by HENRY SCHREIBER
January 10, 2019
Awesome sale person John was awesome to deal with.. great guy. Answered all my questions. Explained everything in detail and also taught me how to work everything in the John was awesome to deal with.. great guy. Answered all my questions. Explained everything in detail and also taught me how to work everything in the car. More
by ANTHONYM0587
January 08, 2019
Ivan Rodriguez from Sales! Ivan was great! He knew his inventory very well and wasn't pressuring at all! Definitely would come back to see him! Go see Ivan! Ivan was great! He knew his inventory very well and wasn't pressuring at all! Definitely would come back to see him! Go see Ivan! More
by michaeljatkowski
Employees Worked With
Ivan Rodriguez
January 07, 2019
GREAT FRIENDLY, GREAT SERVICE, AND I WALKED AWAY WITH KNOWING MY CAR RECEIVED GOOD SERVICE AND A CAR WASHED AS WELL. THE SERVICE AREA ARE PROMPT AND RESPEC FRIENDLY, GREAT SERVICE, AND I WALKED AWAY WITH KNOWING MY CAR RECEIVED GOOD SERVICE AND A CAR WASHED AS WELL. THE SERVICE AREA ARE PROMPT AND RESPECTFUL IN TAKING CARE OF YOUR NEEDS AS QUICKLY AS POSSIBLE. I WOULD NOT GO ANYWHERE ELSE. More
by KBLACK4
January 07, 2019
Used sales The staff was very helpful thru the presses of buying a new car. It's the 3 vehicle I buy from castle and I will definitely recommend it to friends a The staff was very helpful thru the presses of buying a new car. It's the 3 vehicle I buy from castle and I will definitely recommend it to friends and family. More
by F150FX42
January 07, 2019
Excellent! The check in personnel was pleasant and efficient. The mechanic that took care of my new car was excellent. I will definitely be coming back..... The check in personnel was pleasant and efficient. The mechanic that took care of my new car was excellent. I will definitely be coming back..... More
by MARGOCARVELL
Employees Worked With
Jaryd
January 07, 2019
Wonderful Staff is friendly and professional. Megan was great. She knew what was needed and made the experience painless. I only take my cars for service at Staff is friendly and professional. Megan was great. She knew what was needed and made the experience painless. I only take my cars for service at Castle. They know what needs to be done and use proper parts. More
by kikid46
Employees Worked With
Megan
January 07, 2019
Castle north service Prompt and courteous. And knowledgeable. Always keep you informed of issues and progress with no attempt to oversell. Will definitely go back. A Po Prompt and courteous. And knowledgeable. Always keep you informed of issues and progress with no attempt to oversell. Will definitely go back. A Positive experience More
by DARCAM1
Employees Worked With
Elissa Varney
January 07, 2019
Absolutely awful I bought a 2016 Chevy Colorado and I have been in the service department 14 times, all I can say it's been an absolute horror that I bought a Chevy!!! I bought a 2016 Chevy Colorado and I have been in the service department 14 times, all I can say it's been an absolute horror that I bought a Chevy!!!! More
by pearl720
Employees Worked With
Joe
