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Castle Chevrolet North
Elk Grove Village, IL
699 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience.
At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 699 reviews
January 07, 2019
Wonderful Staff is friendly and professional. Megan was great. She knew what was needed and made the experience painless. I only take my cars for service at Staff is friendly and professional. Megan was great. She knew what was needed and made the experience painless. I only take my cars for service at Castle. They know what needs to be done and use proper parts. More
by kikid46
Verified CustomerEmployees Worked With
Megan
January 07, 2019
Castle north service Prompt and courteous. And knowledgeable. Always keep you informed of issues and progress with no attempt to oversell. Will definitely go back. A Po Prompt and courteous. And knowledgeable. Always keep you informed of issues and progress with no attempt to oversell. Will definitely go back. A Positive experience More
by DARCAM1
Employees Worked With
Elissa Varney
January 07, 2019
Absolutely awful I bought a 2016 Chevy Colorado and I have been in the service department 14 times, all I can say it's been an absolute horror that I bought a Chevy!!! I bought a 2016 Chevy Colorado and I have been in the service department 14 times, all I can say it's been an absolute horror that I bought a Chevy!!!! More
by pearl720
Employees Worked With
Joe
January 07, 2019
Excellent! The check in personnel was pleasant and efficient. The mechanic that took care of my new car was excellent. I will definitely be coming back..... The check in personnel was pleasant and efficient. The mechanic that took care of my new car was excellent. I will definitely be coming back..... More
by MARGOCARVELL
Employees Worked With
Jaryd
January 07, 2019
GREAT FRIENDLY, GREAT SERVICE, AND I WALKED AWAY WITH KNOWING MY CAR RECEIVED GOOD SERVICE AND A CAR WASHED AS WELL. THE SERVICE AREA ARE PROMPT AND RESPEC FRIENDLY, GREAT SERVICE, AND I WALKED AWAY WITH KNOWING MY CAR RECEIVED GOOD SERVICE AND A CAR WASHED AS WELL. THE SERVICE AREA ARE PROMPT AND RESPECTFUL IN TAKING CARE OF YOUR NEEDS AS QUICKLY AS POSSIBLE. I WOULD NOT GO ANYWHERE ELSE. More
by KBLACK4
January 07, 2019
Used sales The staff was very helpful thru the presses of buying a new car. It's the 3 vehicle I buy from castle and I will definitely recommend it to friends a The staff was very helpful thru the presses of buying a new car. It's the 3 vehicle I buy from castle and I will definitely recommend it to friends and family. More
by F150FX42
January 07, 2019
Friendly, quick and easy. Friendly not pushy sales people. Understanding of the customers needs. I wasn’t completely satisfied with the final price but felt I didn’t have many Friendly not pushy sales people. Understanding of the customers needs. I wasn’t completely satisfied with the final price but felt I didn’t have many options to lower that cost to a more affordable payment based on my credit history. Looking over the paperwork I think dealer could have gone done more on the price of the car barely came down off the sticker price which I know you should never pay. More
by Lola3412
January 07, 2019
Awesome Fast no hesitation ,Excellent customer service wow all it took was few minutes for being aprove John Lee was kind always had a smile made me feel we Fast no hesitation ,Excellent customer service wow all it took was few minutes for being aprove John Lee was kind always had a smile made me feel welcome I felt confident on my investment More
by 1OLGACASIQUE
January 04, 2019
Amazing work. Michael, is very straight forward with all the process of buying a car. Will definitely recommend him with anyone looking for a car. He will give you Michael, is very straight forward with all the process of buying a car. Will definitely recommend him with anyone looking for a car. He will give you the best advice! More
by Valencia10
Employees Worked With
January 04, 2019
Top Notch I've purchased 3 different cars from this dealership and I couldn't be happier! I will always recommend this dealer to friends, family and coworkers. I've purchased 3 different cars from this dealership and I couldn't be happier! I will always recommend this dealer to friends, family and coworkers. Staff is always friendly and super helpful and they always get me the best deal! Service department is top notch as well. Taking care of the customers needs and getting them back on the road in a timely manner. A+++ More
by DavidD
Employees Worked With
Zach Goloven, Nate, Rob, Mike Grzywa
