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Castle Chevrolet North

Elk Grove Village, IL

4.8
703 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience. At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 703 reviews

January 07, 2019

Friendly, quick and easy. Friendly not pushy sales people. Understanding of the customers needs. I wasn’t completely satisfied with the final price but felt I didn’t have many More

by Lola3412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
3.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Castle Chevrolet North responded

Thank you for your review, we are always committed to helping out our clients to get the best price available for the vehicle they are searching. We look forward to assisting you again!

January 07, 2019

Awesome Fast no hesitation ,Excellent customer service wow all it took was few minutes for being aprove John Lee was kind always had a smile made me feel we More

by 1OLGACASIQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Castle Chevrolet North responded

Thank you for your review, we are always committed to providing an excellent customer service to all our clients! Congratulations on your purchase!

January 04, 2019

Top Notch I've purchased 3 different cars from this dealership and I couldn't be happier! I will always recommend this dealer to friends, family and coworkers. More

by DavidD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Goloven, Nate, Rob, Mike Grzywa
Jan 07, 2019 -

Castle Chevrolet North responded

Thank you David for your awesome review. We are pleased to read your experience on our dealership has been excellent. We look forward to assisting you again in the future!

January 04, 2019

Amazing work. Michael, is very straight forward with all the process of buying a car. Will definitely recommend him with anyone looking for a car. He will give you More

by Valencia10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Castle Chevrolet North responded

Thank you for your review, our team is committed to providing always an excellent customer service to all of our clients!

January 03, 2019

This was the worst dealership iv been to After agreeing on price and payment the finance was trying to ad gap and insurance with out my consent and were given me a higher rate and when I ref More

by DAVID-V81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Finn
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Vargas
Jan 16, 2019 -

Castle Chevrolet North responded

Hello David, we would like to understand better understand your case to find the best solution available, please send an email to our general manager Dave Lasher at dlasher@castleguy.com detailing your visit to our dealership.

January 02, 2019

Accommodating Salesman was very knowledgeable about the vehicle I was interested in and conscientious , taking time with me while working with a second customer at More

by WICKE78
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Castle Chevrolet North responded

Thank you very much for your review, we are pleased you had a great experience in our dealership.

January 02, 2019

excellent service very pleased with the service and the attitude of the people I dealt with. easy to talk to and very professional. work was done at the time promised More

by glcboxer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark at service dept. I did not get his last name.
Jan 03, 2019 -

Castle Chevrolet North responded

We are pleased to hear you had an excellent experience in our service department we are always working to provide the best service to all of our clients!

December 31, 2018

An easy buying experience Everyone I dealt with was nice and knowledgeable. My saleswoman, Norma Vargas was great she wanted to make sure I was 100 percent happy. She set up More

by JHIGGASON44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Quesada, Norma Vargas
Jan 02, 2019 -

Castle Chevrolet North responded

Than you for taking your time to review us, we are very pleased to hear our team member Norma provided you with an excellent service during and after your purchase. Congratulations on your new vehicle!!

December 27, 2018

Great buying experience. Will be back again. Great buying experience. Will be back within a year or two to buy another new vehicle. This is now my dealership of choice. Knowledgeable and fri More

by Tom502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Castle Chevrolet North responded

Thank you for taking the time to review us, we look forward to assisting you again in the future!. Congratulations on your new purchase

December 26, 2018

Great experience Happy with the servicing of my 2017 Buick Encore. The service was quick and the advisors are friendly and knowledgable! Will definitely continue servi More

by BAILIE.HERCHENBACH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Fortener
Jan 02, 2019 -

Castle Chevrolet North responded

Thank you for taking your time to review our servie department! We are always committed on providing an excellent customer service we look forward to assist you again in the future!

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