Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Castle Chevrolet North
Elk Grove Village, IL
700 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience.
At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 700 reviews
January 04, 2019
Amazing work. Michael, is very straight forward with all the process of buying a car. Will definitely recommend him with anyone looking for a car. He will give you Michael, is very straight forward with all the process of buying a car. Will definitely recommend him with anyone looking for a car. He will give you the best advice! More
by Valencia10
Employees Worked With
January 03, 2019
This was the worst dealership iv been to After agreeing on price and payment the finance was trying to ad gap and insurance with out my consent and were given me a higher rate and when I ref After agreeing on price and payment the finance was trying to ad gap and insurance with out my consent and were given me a higher rate and when I refused it they ran my credit two more times to find a lower rate and I told them to run credit only one time they xxxx up to make up for what they did you people need to stop xxxxing treating people that More
by DAVID-V81
Verified CustomerJanuary 02, 2019
Accommodating Salesman was very knowledgeable about the vehicle I was interested in and conscientious , taking time with me while working with a second customer at Salesman was very knowledgeable about the vehicle I was interested in and conscientious , taking time with me while working with a second customer at the same time More
by WICKE78
January 02, 2019
excellent service very pleased with the service and the attitude of the people I dealt with. easy to talk to and very professional. work was done at the time promised very pleased with the service and the attitude of the people I dealt with. easy to talk to and very professional. work was done at the time promised. More
by glcboxer
Employees Worked With
Mark at service dept. I did not get his last name.
December 31, 2018
An easy buying experience Everyone I dealt with was nice and knowledgeable. My saleswoman, Norma Vargas was great she wanted to make sure I was 100 percent happy. She set up Everyone I dealt with was nice and knowledgeable. My saleswoman, Norma Vargas was great she wanted to make sure I was 100 percent happy. She set up all the technology for me. She took me from start to finish and even called to make sure I was happy. More
by JHIGGASON44
December 27, 2018
Great buying experience. Will be back again. Great buying experience. Will be back within a year or two to buy another new vehicle. This is now my dealership of choice. Knowledgeable and fri Great buying experience. Will be back within a year or two to buy another new vehicle. This is now my dealership of choice. Knowledgeable and friendly sales staff. More
by Tom502
December 26, 2018
Great experience Happy with the servicing of my 2017 Buick Encore. The service was quick and the advisors are friendly and knowledgable! Will definitely continue servi Happy with the servicing of my 2017 Buick Encore. The service was quick and the advisors are friendly and knowledgable! Will definitely continue servicing my vehicle at Castle Chevrolet North. More
by BAILIE.HERCHENBACH
Employees Worked With
Megan Fortener
December 25, 2018
HONEST SERVICE Brought my car in for service. thought I needed brakes, they said I was wrong. They did a honest job. I trust them. I would go back. Brought my car in for service. thought I needed brakes, they said I was wrong. They did a honest job. I trust them. I would go back. More
by robskidoo
Employees Worked With
Megan in Service
December 24, 2018
Great service Purchased a 2015 Chevy Cruze. Ivan did a great job with the transaction. No FOB keys were available for this used vehicle but they got me a set of Purchased a 2015 Chevy Cruze. Ivan did a great job with the transaction. No FOB keys were available for this used vehicle but they got me a set of 2 within a week. More
by kengp09
Employees Worked With
Ivan Rodriguez
December 24, 2018
Great experience Nate was GREAT!!!! He was non-aggressive I told him what I wanted & he delivered!!!!! Great customer service!! Very friendly and actually enjoyable, Nate was GREAT!!!! He was non-aggressive I told him what I wanted & he delivered!!!!! Great customer service!! Very friendly and actually enjoyable, stress free purchase!!!! More
by Sherry B
Employees Worked With
Nate Montoya
