Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Castle Chevrolet North
Elk Grove Village, IL
703 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience.
At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 703 reviews
December 25, 2018
HONEST SERVICE Brought my car in for service. thought I needed brakes, they said I was wrong. They did a honest job. I trust them. I would go back. Brought my car in for service. thought I needed brakes, they said I was wrong. They did a honest job. I trust them. I would go back. More
by robskidoo
Verified CustomerEmployees Worked With
Megan in Service
December 24, 2018
Great service Purchased a 2015 Chevy Cruze. Ivan did a great job with the transaction. No FOB keys were available for this used vehicle but they got me a set of Purchased a 2015 Chevy Cruze. Ivan did a great job with the transaction. No FOB keys were available for this used vehicle but they got me a set of 2 within a week. More
by kengp09
Employees Worked With
Ivan Rodriguez
December 24, 2018
Great experience Nate was GREAT!!!! He was non-aggressive I told him what I wanted & he delivered!!!!! Great customer service!! Very friendly and actually enjoyable, Nate was GREAT!!!! He was non-aggressive I told him what I wanted & he delivered!!!!! Great customer service!! Very friendly and actually enjoyable, stress free purchase!!!! More
by Sherry B
Employees Worked With
Nate Montoya
December 24, 2018
Happy Customer Very happy with my new car purchasing experience. Low pressure, very knowledgable staff. Impressed with the amount of time they spent with me, to he Very happy with my new car purchasing experience. Low pressure, very knowledgable staff. Impressed with the amount of time they spent with me, to help me choose the right car. More
by MARGOCARVELL
December 21, 2018
Service Great service always friendly clean waiting room fast, I will return. I have used castle north even before when it was Hoskins. Loyal customer am I. Great service always friendly clean waiting room fast, I will return. I have used castle north even before when it was Hoskins. Loyal customer am I. More
by fotbalhd
December 20, 2018
Sales and service I’ve had my truck for two months now, and I’ve taken It back for service twice... although the service and sales team is very polite and always willi I’ve had my truck for two months now, and I’ve taken It back for service twice... although the service and sales team is very polite and always willing to fix the issue at hand, I’m still having the same issue I originally had when I purchased the truck, despite of a few adjustments. Hopefully the problem gets solved so I can actually enjoy my big beauty.. overall the team is polite, professional, and the service manager is a great guy as well... despite the issue, I would recxomend this dealership to anyone.... More
by MONICALTHORNTON2378
Employees Worked With
Other Employees :
I believe his name is Zack in service (don’t quote me)
December 19, 2018
Great Zach helped facilitate my appointment, and John and Allisa helped me while I was there. Always professional and courteous when I'm in the building! Zach helped facilitate my appointment, and John and Allisa helped me while I was there. Always professional and courteous when I'm in the building! The reason I go to the dealership for simple tasks rather than going to "oil change" places More
by barron77
Employees Worked With
Zach
December 18, 2018
Looking into unwanted acceleration The technician was good as we took the Malibu on the test ride and naturally the car was perfect. The next day I was parking the car and the car race The technician was good as we took the Malibu on the test ride and naturally the car was perfect. The next day I was parking the car and the car raced again [with my foot not on the gas] Luckily I braked hard and it was ok.There must be some history of Malibus with this problem. John More
by mrjohnkelliher
Employees Worked With
not listed here
December 18, 2018
Norma nos dio exellente trato shes the best sells Norma ace todo lo posible por ayudarnos. Fui al diler me antendio la señora norma vargas fue muy amable ella hizo lo posible para que me llevara el ve Norma ace todo lo posible por ayudarnos. Fui al diler me antendio la señora norma vargas fue muy amable ella hizo lo posible para que me llevara el veiculo es una buena vendedora gracias señora Norma. More
by SANTOS.FLORES1751@gmail. Com
December 16, 2018
Great buying experiance My wife and I made the decision to purchase a new car after the one my son used was totaled sitting parked the street in front of our house. This wasn My wife and I made the decision to purchase a new car after the one my son used was totaled sitting parked the street in front of our house. This wasn't a planned purchase but Guy McMillan worked with us to make it a very enjoyable experience along with George in finance and Fabian the sales manager. We are very happy with the service we have received from Castle Chevy North that I have purchased three new vehicles from them 2014 Cruze that we purchased new and my son now drives a 2017 Silverado for me and 2018 Malibu for my wife. More
by ALANLABUDA
