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Castle Chevrolet North

Elk Grove Village, IL

4.8
703 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience. At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 703 reviews

November 15, 2018

Mike Pirozzoli is amazing!! Mike Pirozzoli was an amazing sales person to work with. He was friendly and showed an interest in what we wanted and really getting to know us. He to More

by JamieG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Castle Chevrolet North responded

Jamie, we're thrilled to hear that Mike was able to take his time during your experience. We're happy that we were able to welcome you into our own family! Please don't hesitate to reach out with any future needs!

November 15, 2018

Friendly & efficient service When I went into the dealership, I knew exactly what car I was interested in due to much research and an "internet special". There was no pressure and More

by kathi33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Quesada
Nov 20, 2018 -

Castle Chevrolet North responded

We're happy to hear that John and Ray were able to get you your dream car, Kathi! We appreciate your business with us, and look forward to assisting you in the future with any other needs!

November 14, 2018

Mike and fabian Thank you very much I had a wonderful experience to Mike and Fabian. Great sales great pricing. Come to castle when your looking for a chevy! More

by Packeefan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lasher, Ray Quesada
Nov 20, 2018 -

Castle Chevrolet North responded

Thank you for your positive review! We're so happy that Mike and Fabian were able to make it a great experience for you, and we appreciate your recommendation!

November 13, 2018

Fast and effortless Very knowledge staff on the products that they sell. Courteous and friendly. Made you feel like you where one of their family members. Would high More

by FDJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lasher
Nov 20, 2018 -

Castle Chevrolet North responded

We appreciate your recommendation, and we're so happy that our team was able to welcome you into the Castle family! We'll see you for your next visit!

November 12, 2018

First time buyer I’m 26 years old and I recently went through the process of purchasing a new car for the first time. The process was so much easier than i ever though More

by RICKYTINO33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Castle Chevrolet North responded

Ricky, we're so happy that Fabian and the rest of our team were able to make your car buying experience an easy experience! We're looking forward to your next visit with us!

November 12, 2018

Mike P is the man!!! Second car I've got from there. I highly recommend Mike P to assist. Can't beat him, he's such a great guy. Super friendly and will go above and beyond to assist! More

by TYLER.ZINT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Castle Chevrolet North responded

Tyler, thank you for your recommendation towards Mike! We appreciate your business with us and look forward to assisting you again in the future!

November 12, 2018

Oil Change and Tire Rotation Called Friday 11.9 and they took me right away for an oil change and a tire rotation. I had bought my truck in March. Did not realize the first 2 se More

by SCUELLAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norma Vargas
Nov 20, 2018 -

Castle Chevrolet North responded

We're happy to hear about your positive experience with our service department! We'll see you for your next service appointment!

November 09, 2018

Job well done Everything that was asked to be done and more. Upon further inspection it was discovered that my cabin filter was almost clogged with excessive dirt a More

by GayleB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zace
Nov 20, 2018 -

Castle Chevrolet North responded

Gayle, we're happy that our team was able to go above and beyond during your time with us! Please don't hesitate to reach out with any future needs!

November 09, 2018

Fast and Great! Brought in my vehicle for oil change service and alignment that I had an appointment for and they were super busy but got my vehicle done super fast! More

by DMD925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark (Service Writer)
Nov 20, 2018 -

Castle Chevrolet North responded

We appreciate your positive review! Thank you for your business, we hope to assist you with any future needs!

November 09, 2018

Scratch repair was not great quality The customer service was outstanding, thank you to Megan and Pat for being great. I purchased the vehicle used and noticed a huge scratch on the inter More

by JASMIN.ALVAREZ09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Megan and Pat
Nov 12, 2018 -

Castle Chevrolet North responded

Jasmin, we appreciate your kind words about Megan and Pat, although we are concerned about other parts of your experience with us. Please reach out to Dave Lasher at dlasher@castleguy.com at your earliest convenience so we can learn more about what went wrong.

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