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Castle Chevrolet North

Elk Grove Village, IL

4.8
701 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience. At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 701 reviews

November 01, 2018

Decent customer service Great experience and pricing overall. I was pleased with my sales rep Nate who was very helpful. Car buyers do your research , inspect your vehicle to More

by JASMIN.ALVAREZ09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
2.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Montoya
Nov 01, 2018 -

Castle Chevrolet North responded

Jasmine, we're so happy to hear about your positive experience with us this time, as we're glad we could earn your business back! We appreciate your feedback, and please do not hesitate to reach out with any future needs!

November 01, 2018

Short and sweet. Our experience here was nothing less than amazing! We came in looking for a specific car and got exactly what we asked for. The whole process took may More

by LALA60607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2018 -

Castle Chevrolet North responded

We're happy to hear about your fast and efficient experience while working with John! We're looking forward to your next visit, and we appreciate your recommendation!

November 01, 2018

A good experience. It was a pleasant experience. Thanks to Nate, George, and Eric. Everything was taken care of that needed to be. I would recommend Castle to any of More

by JPRIDGEWAY1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Castle Chevrolet North responded

JP, we're so happy that our team was able to make it a pleasant experience for you! We appreciate your recommendation, and hope to see you again in the future with any other needs!

October 26, 2018

Absolute pleasure to deal with!!! Norma was amazing to deal with. I purchased a used 2017 Suburban from her on Saturday. Upon driving it home a couple of issues were discovered. I r More

by Karyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Vargas
Nov 01, 2018 -

Castle Chevrolet North responded

Karyn, we're happy to hear about your amazing experience with Norma! We appreciate your positive review and recommendation, and we're looking forward to assisting you with any future needs!

October 25, 2018

Most kindest salesman I ever met!!! Dan greeted me at the door and was very helpful. He’s very knowledgeable and answered all of my questions. I felt very welcomed at this dealership eve More

by Damian
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DANIEL JATKOWSKI
Nov 01, 2018 -

Castle Chevrolet North responded

Damian, we're so happy to hear that Dan was able to welcome you into the Castle family and go above and beyond during your visit with us! Thank you for your recommendation, and please don't hesitate to reach out with any future needs!

October 20, 2018

Great to own a Chevy I purchase two cars already from Castle Chevy north and I have to admit that they where super awesome both times I was there shopping for my next car More

by Castle chevy guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Castle Chevrolet North responded

We're so happy to hear about your positive experiences with us! We appreciate your continued business and kind words about Mike and the rest of our team. We're looking forward to assisting you again next time!

October 17, 2018

Amazing service I purchased my vehicle in January 2018 and Mike was absolutely amazing. He wasn’t just trying to sell me a car but made sure I got the car I wanted! I More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2018 -

Castle Chevrolet North responded

Lynn, we're thrilled to hear that Mike was able to make your car buying experience a great one! We hope to see you again for any future needs!

October 13, 2018

Awesome! I had the opportunity to work with Zach (used car manager) and Mike (sales rep). Zach was particularly excellent to work with even though he was busy More

by hansol17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
Oct 15, 2018 -

Castle Chevrolet North responded

Hansol, we're very happy to hear that Zach and Mike were able to make it a great car buying experience! We're glad that you were able to leave happy after your visit with us, and we're looking forward to assisting you with any future needs!

October 01, 2018

Good and Bad The sales team was beyond friendly and helpful. (Steve Hoch). Other sales team members where also very helpful in the overall process. But after I agr More

by George
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hoch
Oct 08, 2018 -

Castle Chevrolet North responded

George, we appreciate your honest review about your experience with us! We're happy to hear that our Sales team could be of assistance during your time with us, although we are concerned about some parts of your experience. If you would like to discuss your experience further, please do not hesitate to reach out to Dave Lasher at dlasher@castleguy.com at your earliest convenience. We appreciate your business with us, and we look forward to assisting you again with any future needs!

September 28, 2018

Great Experience First and foremost Steve Hock is a Great sales associate with customer being treated as number one and satisfied with there purchase as though it was More

by Jeepster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Quesada, Steve Hoch
Oct 08, 2018 -

Castle Chevrolet North responded

We wholeheartedly appreciate your kind words about Steve, George, and Ray! We're so happy that we were able to exceed your expectations during your visit with us, and we're looking forward to assisting you with any future needs!

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