Castle Chevrolet North

great overall experience from the second i got here i was in a no pressure relaxed enviorment thanks to the salesman i actually felt at ease and got a lower payment than expec from the second i got here i was in a no pressure relaxed enviorment thanks to the salesman i actually felt at ease and got a lower payment than expected More

Fast end easy service with friendly staff. I drove from South Bend Indiana to Elk Grove Village to buy my truck simply because of the no haggle pricing and Mike the salesman. I found the vehicl I drove from South Bend Indiana to Elk Grove Village to buy my truck simply because of the no haggle pricing and Mike the salesman. I found the vehicle that I wanted online and called to get the out the door price. Mike was fast and efficient he called back with numbers explained them and messaged me the breakdown of where my money was going. Before I arrived the vehicle was serviced, the gas tank was filled and the car was washed. Hours later once I arrived I waited maybe 10 minutes, sat with financing and was out the door not even 10 minutes later I was out of the door. Everyone in the dealership offered me a congratulations on my purchase and I would definitely buy there again in the future. Thank you Mike for amazing customer service, thank you Castle Chevy North for a wonderful buying experience. More

Great service. No fair and honest. Great service, Sales person Andrew was great. I enjoyed working with him. He was very polite and professional. No haggling. I would purchase here agai Great service, Sales person Andrew was great. I enjoyed working with him. He was very polite and professional. No haggling. I would purchase here again. More

Had a great experience yesterday at Castle North! So first off, my experience didn't start the greatest. A vehicle I called about in the morning was actually sold and sadly the person I had talked to So first off, my experience didn't start the greatest. A vehicle I called about in the morning was actually sold and sadly the person I had talked to was not aware. This is a relatively common practice by dealers, especially larger ones that maintain a large quantity of specialty cars. The remainder of my experience was so streamlined and positive I choose to not fault them for the initial hiccup. Working with Ray was a pleasure, we went through all applicable incentives in an efficient manner, located financing at an acceptable rate with only minor negotiations. When it came time to accept delivery of the vehicle they even had the GM drive the vehicle out of the showroom since I was hesitant to have a porter do it. Top notch folks here and I would easily purchase a vehicle from them again, especially if I can just go straight to Ray again next time! More

Long distance purchase I was looking for a specific truck and found it at Castle Chevrolet. The tough part was the distance to their dealership and the fact that I had an ol I was looking for a specific truck and found it at Castle Chevrolet. The tough part was the distance to their dealership and the fact that I had an older trade. Mike at Castle took charge. He listened to my request and put it all together. Tha staff at Castle did the rest and the long distance transaction went smoothly. Thanks to all. More

Poorly coordinated, took way too long. We were out of state buyers. There was confusion with our pick up from the train station. We arrived with carry on luggage and had to drag it around t We were out of state buyers. There was confusion with our pick up from the train station. We arrived with carry on luggage and had to drag it around the showroom. We were promised lunch that wasn't provided. The paperwork included gap insurance and mechanical insurance we did not need. The process should have been in and out and wasn't then the car didn't even have a full tank of gas. David and Pat were great and I love love my vehicle. More

I was very pleased with Mike Pirozzoli and his service. I was very pleased with how fast and helpful they were. I had a pleasant experience and will recommend friends and family. Mike was awesome. I was very pleased with how fast and helpful they were. I had a pleasant experience and will recommend friends and family. Mike was awesome. More

Leasing a Vehicle for the Second Time I have been a satisfied customer of Castle North Chevrolet for several years, and have never had a bad experience. My first purchase was in 2013, and I have been a satisfied customer of Castle North Chevrolet for several years, and have never had a bad experience. My first purchase was in 2013, and I just signed on for a new lease on March 1st. I have always been treated with patience and respect in all departments, Sales, Service, and Collision, ( I was rear ended in my Impala). Always helpful, always informative. Love, love, love my Castle North Chevy people. More

Attention Very friendly and nice attention from Norma They have a very attentive and helpful staff that I recommend besides that they have an inventory extensio Very friendly and nice attention from Norma They have a very attentive and helpful staff that I recommend besides that they have an inventory extension in new and used cars More

Excellent I worked with Fabian, George and Pat O'Brien and all three treated me with respect. I received quality service and Fabian understood my needs and was I worked with Fabian, George and Pat O'Brien and all three treated me with respect. I received quality service and Fabian understood my needs and was able to put me in a car that I love. More