Castle Chevrolet North

No Pressure The process took a couple hours after test driving the cars I was interested in. I never felt pressured. The car I bought is definitely the one I want The process took a couple hours after test driving the cars I was interested in. I never felt pressured. The car I bought is definitely the one I wanted. Fours day later and I still know I made the right choice. I will go back to buy my next car John More

Vehicle Purchase Purchased a newer GNC Yukon and the service was a great experienced. Received a no hassle price on the vehicle and in comparison with other dealership Purchased a newer GNC Yukon and the service was a great experienced. Received a no hassle price on the vehicle and in comparison with other dealerships, it was the best price on the market. Also, Norma Vargas my sales person took the time to explain every question I had and patiently went over all the accessories inside the vehicle to make sure I understood how to work all the features the vehicle had to offer. Overall, I felt comfortable and didn't feel pressured. Both Norma Vargas and the GM Ed Finn worked with me making sure I left happy. Very happy with my vehicle purchase. Definitely would recommend Castle Chevrolet North in Elk Grove Village. More

Chevrolet Bolt Premier Ive wanted to stop using gasoline for a while now and was talking with many dealerships for several months about the Bolt. Castle Chevrolet North cal Ive wanted to stop using gasoline for a while now and was talking with many dealerships for several months about the Bolt. Castle Chevrolet North called me back a few months after initial contact with a deal that met and in some cases beat my requirements. But what impressed me most was Pat Obrien's calm and straight forward sales approach. He fully honored what was discussed on the phone and didn't try to push anything on me. He was happy to show me all the features of the car and go through it in detail. It would be a pleasure to do business again. More

New Car Just had a great experience buying a new 2018 Chevrolet Traverse at Castle Chevrolet North in Elk Grove Village. Bought my 2014 Impala there and that Just had a great experience buying a new 2018 Chevrolet Traverse at Castle Chevrolet North in Elk Grove Village. Bought my 2014 Impala there and that was a great experience so that is why I went back. More

Car shopping pleasure Very knowledgeable and down to earth sales group. They listen and work with customer every step. I am delightful that I used their services and would Very knowledgeable and down to earth sales group. They listen and work with customer every step. I am delightful that I used their services and would recommend it anyone. More

BUYER BEWARE OF FREE OIL CHANGES PROMISED AT PURCHASE! Bait and switch Dealer. Buy a car from Castle North Chevy in Elk Grove village in 2017 or earlier, and thought you were going to get the promised "FR Bait and switch Dealer. Buy a car from Castle North Chevy in Elk Grove village in 2017 or earlier, and thought you were going to get the promised "FREE" oil changes for the life of the car? Not so fast......as of 1/1/18, all Castle Dealers have "cancelled" the free oil changes, and you now have the opportunity to pay them for oil changes they promised you for free........smells like a Class Action Lawsuit to me..........good luck. More

i bought my first new car! I have been watching/looking at cars online for a few weeks. Always ended up back at the Chevy site! I chose Castle Chevy and would have to say I resp I have been watching/looking at cars online for a few weeks. Always ended up back at the Chevy site! I chose Castle Chevy and would have to say I respect the way they treated me. I went in and told him what I wanted and that's what I left with, (Of course, bigger would've been better) but I'm ok with my first Chevy! More

Poor business Bought a car 5 months ago. Was promised free oil changes and free tires replacement. Was told today no longer honoring that promise. Very unfair Bought a car 5 months ago. Was promised free oil changes and free tires replacement. Was told today no longer honoring that promise. Very unfair More

Buying a Buick Regal We’d like to commend Andrew Altieri on the terrific work he was doing during sales process, and after. He was extremely friendly and helpful, assistin We’d like to commend Andrew Altieri on the terrific work he was doing during sales process, and after. He was extremely friendly and helpful, assisting us with whatever questions and issues we might have with the car we were buying, never hesitating to go an extra mile if needed. More

Customer Experience We overall had a good experience, I say good and not great due to the fact that when we seen an associate for GAP warranty, we declined-due to the amo We overall had a good experience, I say good and not great due to the fact that when we seen an associate for GAP warranty, we declined-due to the amount of increase our monthly payment would go up. When we sat down and are about to sign contract I spot the fact that the GAP warranty WAS STILL ADDED ON even after the fact we declined it! It's deceiving to consumers and not respected. When you decline a product it should be respected and not pushed! According to finance guy he wasn't aware, but I'm sure he was. More