Castle Chevrolet North - Service Center

John Lee and John Cullen were both very courteous and very helpful in answering both my sales and service questions. They both provide excellent customer ser and John Cullen were both very courteous and very helpful in answering both my sales and service questions. They both provide excellent customer service ! More

Michael Pirozzoli is wonderful to work with! - Terri Mike Pirozzoli was so easy to work with and so patient when I picked up my new car. Since then, whenever I have a question about service, he is so hel Mike Pirozzoli was so easy to work with and so patient when I picked up my new car. Since then, whenever I have a question about service, he is so helpful. I do not hesitate in calling him because he is very concerned about his customers! Thank you Mike! More

BUYER BEWARE OF FREE OIL CHANGES PROMISED AT PURCHASE! Bait and switch Dealer. Buy a car from Castle North Chevy in Elk Grove village in 2017 or earlier, and thought you were going to get the promised "FR Bait and switch Dealer. Buy a car from Castle North Chevy in Elk Grove village in 2017 or earlier, and thought you were going to get the promised "FREE" oil changes for the life of the car? Not so fast......as of 1/1/18, all Castle Dealers have "cancelled" the free oil changes, and you now have the opportunity to pay them for oil changes they promised you for free........smells like a Class Action Lawsuit to me..........good luck. More

Wonderful Service Really impressed with the professional people they have employed at this dealership. They were very quick to figure out what was wrong with my car and Really impressed with the professional people they have employed at this dealership. They were very quick to figure out what was wrong with my car and even quicker to fix it correctly! More

Great Customer Service Took my car in for service for an oil change. The service consultant was very helpful, he greated me very nicely. Had a really good experience. Will b Took my car in for service for an oil change. The service consultant was very helpful, he greated me very nicely. Had a really good experience. Will be recommending this to my friends & family. More

Great service My service advisor was a great listener and was able to understand my issues. Technician was concerned about covering all concerns. Car wash was unexp My service advisor was a great listener and was able to understand my issues. Technician was concerned about covering all concerns. Car wash was unexpected! I would recommend to everyone. More

Awesome service! John is always very helpful and polite. Always finish service when promised. They always have my car clean when it's ready for pick up. I would re John is always very helpful and polite. Always finish service when promised. They always have my car clean when it's ready for pick up. I would recommend to anyone that wants great service. More

VERY PROFESSIONAL went in for an oil change and a warranty repair Rich was friendly and professional as was the rest of the staff,fast great service. went in for an oil change and a warranty repair Rich was friendly and professional as was the rest of the staff,fast great service. More

Impressive Just stopped in for an oil change. They treated me very well. They quickly completed my service needs and washed my car for me. five Star worry free h Just stopped in for an oil change. They treated me very well. They quickly completed my service needs and washed my car for me. five Star worry free here More

New Car Experience I previously leased a 2014 Cruze from Castle ( Hoskins ) Chevy North. I now have a 2017 Cruze lease. Weather regular maintenance or lease/purchase , I I previously leased a 2014 Cruze from Castle ( Hoskins ) Chevy North. I now have a 2017 Cruze lease. Weather regular maintenance or lease/purchase , I have always been treated as a valued customer. From sales to service , they are the BEST ! More