Castle Hyundai Downers Grove

I went to drop my car off for a scheduled appointment this morning which I had a loaner scheduled for. Eric was extremely aggressive about giving the loaner and got in my face and yelled at me that I don this morning which I had a loaner scheduled for. Eric was extremely aggressive about giving the loaner and got in my face and yelled at me that I don’t know how to listen. More

Joe Stach went out of his way to make the experience stress-free, including helping with trade-in details and following up after. He answered all of our questions and made sure we felt confident during stress-free, including helping with trade-in details and following up after. He answered all of our questions and made sure we felt confident during this process. More

Great Service Department,quality work at a fair price, done right the first time. The manager Chris, takes a personal interest in the satisfaction of Castle Customers. I have purchased over the years 13 done right the first time. The manager Chris, takes a personal interest in the satisfaction of Castle Customers. I have purchased over the years 13 cars from this dealer and will purchase my next one from Castle Hyundai. More

Worst service department I have ever been to. Took my car for an hour and a half and could not find the problem. They told me not to worry because my car has roadside assistance and if it break Took my car for an hour and a half and could not find the problem. They told me not to worry because my car has roadside assistance and if it breaks down they will tow it for free to the nearest dealership. Very poorly run business! Eric my service adviser could not have cared less what was wrong with the car and was put out that I asked questions related to how they arrived at their findings. GO ANYWHERE BUT CASTLE HYUNDAI! More

Awful communication and explanation of services and just useless in my opinion! Go to a different place for service and a car. useless in my opinion! Go to a different place for service and a car. More

Everything was fantastic from start to taking possession of my NEW Hyundai. Marcos Vazquez and Mike the best. Helpful in answering the questions I had. Many, for sure. Castle Hyundai, STELLAR! Thomas Heffe of my NEW Hyundai. Marcos Vazquez and Mike the best. Helpful in answering the questions I had. Many, for sure. Castle Hyundai, STELLAR! Thomas Heffernan More

It 1 1/2 Hours to finish my oil change. That was t J e shortest time ever. Thank you. That was t J e shortest time ever. Thank you. More

K.Van Rooyen was very helpful and concerned Maybe my 3rd time to service at this dealer and happy with service 3rd time to service at this dealer and happy with service More

Everyone was friendly, Rick was great to deal with. Dealership was very clean. Definitely recommend buying from them if you’re in the market. Dealership was very clean. Definitely recommend buying from them if you’re in the market. More

The service and parts department has been very good to work with I have bought 4 cars over the years from them and the service department has been excellent work with I have bought 4 cars over the years from them and the service department has been excellent More