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Castle Subaru Mitsubishi - Service Center

Portage, IN

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36 Reviews

36 Reviews of Castle Subaru Mitsubishi - Service Center

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February 11, 2019

Flat tire repair Very easy and pleasant staff.Fixed our tire and put it back on in an hour!!!Quick and efficient dealership.Very accomodating and friendly!!!Always are More

by LORALI50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Bonneau
Feb 11, 2019 -

Castle Mitsubishi Portage responded

Thank for your kind review of our wonderful service team! It is great to hear that our service department was able to accommodate you and get you on your way as soon as possible.

December 24, 2018

Last service visit to Castle Went in for oil change. Got in on time, Got out on time. Great friendly service by all involved. Absolutely no complaints from this visit. More

by mwin413686
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember.
Dec 27, 2018 -

Castle Mitsubishi Portage responded

Yes, in and out quickly...and friendly service. Thank you for taking the time to review our service and we look forward to seeing you again for your vehicle needs. Happy New Year!

December 22, 2018

Castle wants to replace, not repair I had a major leak of power steering fluid. Castle told me I needed to replace a high-pressure hose ($283) and the steering rack ($708), plus over $60 More

by Dont Trustem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mario
Jan 02, 2019 -

Castle Mitsubishi Portage responded

Thank you for your review, at Castle we are always committed on assisting our clients with the best recommendations for their vehicle. In order to learn more about your visit please send a email to Mike Guistolisi at mguistolisi@castleguy.com so we can review your case and take action

December 17, 2018

Was good friendly experience ..service advisor very welcoming and easy to work with .. they got car right in and made the experience very quick and pleasant More

by mrsleaford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Shikles
Dec 18, 2018 -

Castle Mitsubishi Portage responded

Thank you for taking your time to review us, we are pleased to hear you had a good experience with our service department. We look forward to assisting you again in the future.

December 10, 2018

Used/ service Sales department is very knowledgeable know their product very polite and courteous helpful but your service department needs a little bit more work More

by hadley2930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Guistolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Fentress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario in service
Dec 10, 2018 -

Castle Mitsubishi Portage responded

We appreciate your honest feedback, thank you for taking your time to review us. We are looking forward to assisting you with an excellent customer service next time!

December 06, 2018

Family The service department treat me like family when I'm there. They always make sure I'm comfortable as well as other customers. Derrick sold me.the used More

by dorette572
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2018 -

Castle Mitsubishi Portage responded

Hi Dorette, thank you for your positive review and letting us know how much you value Derrick in the Service Department. We appreciate your trust and look forward to seeing you again for whatever vehicle needs arise. Happy Holidays!

December 06, 2018

Regular service and a few touch ups Team was helpful and processed me out quickly with loaner. They fixed what needed fixing. My only concern was that since they had the car overnight, t More

by PETERSON0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kiraly
Dec 07, 2018 -

Castle Mitsubishi Portage responded

Hi Peter, we appreciate your comments and are glad that we were able to get you into a loaner quickly. Your feedback is important and I will pass your comments along. Happy Holidays!

November 29, 2018

Excellent service with a smile!! I bought my SUV at Castle. Excellent service from the beginning until delivery of my vehicle. FREE oil changes, FREE hand car washes and a very know More

by pennyoneill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Sattler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2018 -

Castle Mitsubishi Portage responded

Hi Penny, thank you for purchasing your SUV at Castle. We appreciate the review and are so glad to hear that our service is excellent. We hope you have a Happy Holiday Season and look forward to seeing you again!

November 19, 2018

Great Service I have had nothing but great service with Castle. The team there as a whole were great. No long waits and when I had my car serviced I was in and out More

by EBLANNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fox
Nov 20, 2018 -

Castle Mitsubishi Portage responded

Thank you for your recommendation! We’re happy to hear about your positive experience during your visit. Please don’t hesitate to reach out with any future needs!

November 19, 2018

Great service writer was good guy Was good experience very friendly and willing to help.. got done a head of Time .. clean bath rooms and show room area .. always is a good experience More

by mrsleaford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Guistolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Shikles
Nov 20, 2018 -

Castle Mitsubishi Portage responded

We appreciate your positive review and business with us! Please don’t hesitate to reach out with any future needs.