Castle Rock Ford

I had zero issues with this dealership. Everyone was accommodating and helpful where needed. Happy with my decision! Everyone was accommodating and helpful where needed. Happy with my decision! More

Very kind, courteous and a pleasure to work with. Nic was great in communicating the details of the work and the timeline. Nic was great in communicating the details of the work and the timeline. More

Gary was great. Very smooth professional process . Very fast turn around time. . Repairs made very convenient. Very smooth professional process . Very fast turn around time. . Repairs made very convenient. More

The remote Ford tech was very professional, friendly and prompt and easy to work with. prompt and easy to work with. More

Joel S. was very accommodating in response to my request to keep my car inside overnight. was very accommodating in response to my request to keep my car inside overnight. More

Excellent customer service. Service started on time, communicated progress and any issues encountered. Explained the service at completion. Service started on time, communicated progress and any issues encountered. Explained the service at completion. More

While the sale of the truck went ok, I don't like to give ratings or make a recommendation until I start using their service. That will be the true test of the dealership. We'll see what happens when I need ratings or make a recommendation until I start using their service. That will be the true test of the dealership. We'll see what happens when I need to have the truck serviced there. If the service is good then I'll give a full review and recommendation. I'm hoping it doesn't take more than a couple of weeks to make an appointment and that it won't take long while I'm there but that's what I rate. More

Everything was fine, jimmy and Dillon did a great job. Everything went smoothly for us . Everything went smoothly for us . More

Great service, customer service and efficient employees. I will continue to use based upon service. I will continue to use based upon service. More

John Garrard was friendly and helpful and worked with us to figure out what we could and couldn't do. Justin Wesbrook in the finance department was the same. No high pressure and we didn't feel like anyone to figure out what we could and couldn't do. Justin Wesbrook in the finance department was the same. No high pressure and we didn't feel like anyone was trying to take advantage. We would definitely go back! More