Castle Rock Ford

John Garrard was friendly and helpful and worked with us to figure out what we could and couldn't do. Justin Wesbrook in the finance department was the same. No high pressure and we didn't feel like anyone to figure out what we could and couldn't do. Justin Wesbrook in the finance department was the same. No high pressure and we didn't feel like anyone was trying to take advantage. We would definitely go back! More

They had really quick service. Every associate that helped us was so kind , quick and efficient. It was a great experience. Came in with a failed engine and left with a new car ! Every associate that helped us was so kind , quick and efficient. It was a great experience. Came in with a failed engine and left with a new car ! More

Slow getting back to me to repair my car that was damaged from a hail storm. from a hail storm. More

Easy to work with, and communicated well kept me up to date . So t have much else to say date . So t have much else to say More

Happy to talk through it but not wasting my time typing the horrible 2 year long experience with Castle Rock Ford. the horrible 2 year long experience with Castle Rock Ford. More

Everyone has your best interest in mind. Elva was my Customer Service Rep. She kept me in the loop via text as well as walking over to see me. Elva was polite, respectful and smiled. I’ll be Elva was my Customer Service Rep. She kept me in the loop via text as well as walking over to see me. Elva was polite, respectful and smiled. I’ll be asking for Elva next time I visit. More

Nych was honest and communicated. He answered questions and was respectful. No one looked to spend money fixing a truck but he helped with his honesty He answered questions and was respectful. No one looked to spend money fixing a truck but he helped with his honesty More

I had my vehicle serviced at Castle Rock Ford Quick Lane. The staff was incredibly helpful and customer-focused. The Service Advisor was Amber. She is extremely helpful. I am certainly glad I go to Castl The staff was incredibly helpful and customer-focused. The Service Advisor was Amber. She is extremely helpful. I am certainly glad I go to Castle Rock Ford to get my vehicle serviced. More

Alina McKinney and the staff she works with were great. She was very courteous and answered every question I had. She was very courteous and answered every question I had. More

Elva is an awesome service rep, I'd recommend her to friends and family. Thank you friends and family. Thank you More