Castle Rock Ford

The Quick Lane service was great something I would recommend doing all the time. The pick-up and drop-off was very convenient. recommend doing all the time. The pick-up and drop-off was very convenient. More

Allini was a great sales woman. She initially followed up on an online inquiry via text and then we met in person. She was cheerful and took the time to understand what we were lo She initially followed up on an online inquiry via text and then we met in person. She was cheerful and took the time to understand what we were looking for in a vehicle. She secured the deal, got us a great price on our trade-in and helped with all the details that go along with the process. Justin was the Closer and was also friendly, professional and efficient. We would recommend Castlerock Ford to our friends and family. More

Great experience right up to the sale and they added almost $800 in previously undisclosed dealer fees when signing paperwork. VIP package or something including dealer prep and LoJack. Feel like I got almost $800 in previously undisclosed dealer fees when signing paperwork. VIP package or something including dealer prep and LoJack. Feel like I got jacked. Won’t buy there again. More

Great service for my vehicle, love the staff and love the quick service, would come again for my vehicle needs quick service, would come again for my vehicle needs More

Alex was most attentive and helpful throughout the entire process. He was always available when I had a question. Other than waiting a long time for the vehicle, it was a wonderful experience. I would highly process. He was always available when I had a question. Other than waiting a long time for the vehicle, it was a wonderful experience. I would highly recommend, Alex, and Castle Rock Ford to anyone! More

Gary Clayton was awesome to work with. Got me in and out in no time at all to do the recall on my Ford Maverick. I'll be recommending all my friends and family to get service done at Castl Got me in and out in no time at all to do the recall on my Ford Maverick. I'll be recommending all my friends and family to get service done at Castle Rock Ford from now on! More

Was unable to flush the cooling system with out agreeing to replace the degas line assembly, additional 496.64. Was told the degas line system was leaking however, all I saw was a little residue on the hos to replace the degas line assembly, additional 496.64. Was told the degas line system was leaking however, all I saw was a little residue on the hose clamp. More

Great customer service! Got me in right away for an appt and completed the work same day. Communicated with me on progress and kept me informed. So easy to work with. I will Got me in right away for an appt and completed the work same day. Communicated with me on progress and kept me informed. So easy to work with. I will be back! More

Amber did a great job keeping me informed and allowing me to make decisions on costs. to make decisions on costs. More

Thank you for all you have done. Nicklaus in ford service is the greatest and took care, Lots and Lots of caring to make service the best experience possible. Thanks for the great s Nicklaus in ford service is the greatest and took care, Lots and Lots of caring to make service the best experience possible. Thanks for the great service and friendship. L. B. More