Castle Rock Ford
Castle Rock, CO
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1,133 Reviews of Castle Rock Ford
Allini was a great sales woman. She initially followed up on an online inquiry via text and then we met in person. She was cheerful and took the time to understand what we were lo She initially followed up on an online inquiry via text and then we met in person. She was cheerful and took the time to understand what we were looking for in a vehicle. She secured the deal, got us a great price on our trade-in and helped with all the details that go along with the process. Justin was the Closer and was also friendly, professional and efficient. We would recommend Castlerock Ford to our friends and family. More
Great experience right up to the sale and they added almost $800 in previously undisclosed dealer fees when signing paperwork. VIP package or something including dealer prep and LoJack. Feel like I got almost $800 in previously undisclosed dealer fees when signing paperwork. VIP package or something including dealer prep and LoJack. Feel like I got jacked. Won’t buy there again. More
Alex was most attentive and helpful throughout the entire process. He was always available when I had a question. Other than waiting a long time for the vehicle, it was a wonderful experience. I would highly process. He was always available when I had a question. Other than waiting a long time for the vehicle, it was a wonderful experience. I would highly recommend, Alex, and Castle Rock Ford to anyone! More
Gary Clayton was awesome to work with. Got me in and out in no time at all to do the recall on my Ford Maverick. I'll be recommending all my friends and family to get service done at Castl Got me in and out in no time at all to do the recall on my Ford Maverick. I'll be recommending all my friends and family to get service done at Castle Rock Ford from now on! More
Was unable to flush the cooling system with out agreeing to replace the degas line assembly, additional 496.64. Was told the degas line system was leaking however, all I saw was a little residue on the hos to replace the degas line assembly, additional 496.64. Was told the degas line system was leaking however, all I saw was a little residue on the hose clamp. More
Great customer service! Got me in right away for an appt and completed the work same day. Communicated with me on progress and kept me informed. So easy to work with. I will Got me in right away for an appt and completed the work same day. Communicated with me on progress and kept me informed. So easy to work with. I will be back! More
Thank you for all you have done. Nicklaus in ford service is the greatest and took care, Lots and Lots of caring to make service the best experience possible. Thanks for the great s Nicklaus in ford service is the greatest and took care, Lots and Lots of caring to make service the best experience possible. Thanks for the great service and friendship. L. B. More