Cedar Rapids Toyota

I found a car I wanted located at Cedar Rapids Toyota on Cars.com (I’m based in Chicago). Alan contacted me and provided elaborate details and updates throughout the purchase process - he was thorough and a Cars.com (I’m based in Chicago). Alan contacted me and provided elaborate details and updates throughout the purchase process - he was thorough and absolutely terrific, highly recommend! More

Alan is always great to work with! He is efficient and makes it stress free when buying a car with kids in tow. Thanks for taking care of us! makes it stress free when buying a car with kids in tow. Thanks for taking care of us! More

Alan Makabi was very patient with tons of questions I had and he made it very simple and easy to make a decision on the choices I had in my mind. Alan and Wendy, you guys rock !!! It was a amazing experience and he made it very simple and easy to make a decision on the choices I had in my mind. Alan and Wendy, you guys rock !!! It was a amazing experience. More

Took my car in to have the alignment check after 2 weeks of owning it. The car was pulling to the right and I had concerns and wanted it checked. It was taken for a test drive and he told me roads are built of owning it. The car was pulling to the right and I had concerns and wanted it checked. It was taken for a test drive and he told me roads are built that way cause of runoff and it was normal. I told him my previous highlander didn’t do that and that I had concerns and would like it checked. He got an attitude and immediately started talking over me and even walked off as I was trying to explain what was going on. He was belittling, rude, condescending and refused to put it on the rack to have it tested. Then another service tech drove it and brought it back and my car sat there for another hour. I had to go check to see what was happening and I heard him talking sh@t about me to another employee. He brought out a piece of paper showing the test from two weeks prior and said look, it was fine two weeks ago so there is nothing wrong with it but refused to put it on the rack to test it. It was the worst I’ve ever been treated by a service tech in my life. He did not even care about me or my concerns. I will never take my car to be serviced there again. I was left feeling neglected about a legit concern. I would recommend taking your Toyota somewhere else to be serviced. I love my highlander and the guy who sold it to me was great. I talked with him while I was there and he told me he talked with the used car manager and to take it somewhere else and they would cover the bill. I was humiliated, treated like dirt and I won’t go back there. He ruined it. Side note, sales and finance were great. Service department not so much. More

I’ve bought two cars from Phil and he is awesome. Straight to the point and super nice guy. I will back to buy another car from him in the future. Straight to the point and super nice guy. I will back to buy another car from him in the future. More

Alan was fantastic. He knew what kind of car we wanted. Got us a good price and a good trade-in price. He was very thorough in explaining all of the features on the new car. I would give him 10 stars if I Got us a good price and a good trade-in price. He was very thorough in explaining all of the features on the new car. I would give him 10 stars if I could. More

Cedar Rapids Toyota made the process of purchasing our vehicle smooth and easy! Every one we interacted with was professional and very helpful throughout the process. I’d highly recommend giving them a vi vehicle smooth and easy! Every one we interacted with was professional and very helpful throughout the process. I’d highly recommend giving them a visit! More

Loved working with Alan again! He made the whole process enjoyable, and there was no pressure at all! Staff people are great! Good job Alan. enjoyable, and there was no pressure at all! Staff people are great! Good job Alan. More