Central Florida Chrysler Jeep Dodge Ram

This place definitely will work with anyone no matter your situation. They will go above and beyond to earn your business. The staff was friendly, helpful, and determined to get me into a brand new vehic your situation. They will go above and beyond to earn your business. The staff was friendly, helpful, and determined to get me into a brand new vehicle. More

I took my Dodge Journey in because after being parked since March, when I started the vehicle, the check engine light was on, and upon driving it, it would not shift out of second gear. I informed the since March, when I started the vehicle, the check engine light was on, and upon driving it, it would not shift out of second gear. I informed the service manager that there had never been any issue with the transmission in the past, and that it appeared to me that not being driven for months had something to do with the issue, since the transmission was fine and the check engine light was not on when it was parked in March. They ran diagnostics ($189) which showed a low battery code and low air in the tires but no transmission codes. They then told me I needed a rebuilt or new transmission. ($4,600 - $5,500) After telling them I wanted to take it to a transmission shop for a second opinion, they dropped the rebuild cost to $2800 and the new transmission to $3800. (Because they really wanted “to help me out.”) I denied the offer and took it to a local transmission shop where they test drove it and said the low battery had put it in “limp mode”, so they reset the computer, ran diagnostics (no transmission codes) and handed me my keys. NO CHARGE. I then requested that they service and inspect the transmission. Cost - $189 They reported there were no transmission issues. I paid the bill and tipped the mechanic $50 for being an honest man. He knew the whole story and could have easily sold me a bill of goods. I give this dealership 1 star only because I have no way to give it a lower rating. The 1 star is serious overrating them. More

The experience was awesome! I was in and out in no time at both drop-off and pick-up. Service personnel were professional and precise. at both drop-off and pick-up. Service personnel were professional and precise. More

They were prompt and courteous and didn’t waste my time I was in and out with in less than an hour and half they quoted maybe longer than an hour of and a half was in and out with in less than an hour and half they quoted maybe longer than an hour of and a half More

Jemal was a mazing, great to deal with, very knowledgeable and made the process very easy. Hernson was awesome on the paperwork, very efficient and fast. Super happy with my vehicle. Thank you! knowledgeable and made the process very easy. Hernson was awesome on the paperwork, very efficient and fast. Super happy with my vehicle. Thank you! More

I took my vehicle for service at this dealer and the service was excellent. The service agent kept us informed of the progress constantly. I recommend to bring your vehicle here for service. service was excellent. The service agent kept us informed of the progress constantly. I recommend to bring your vehicle here for service. More

Good experience...way too much time in the process. Sales and Finance was understaffed for a Labor Day Day. Five and 1/2 hours from start too finish. Salesman was great. Finance guy was great. Too much waiti and Finance was understaffed for a Labor Day Day. Five and 1/2 hours from start too finish. Salesman was great. Finance guy was great. Too much waiting from step to step. I have bought 32 cars in my life....longest process x2! Team was not an issue....management did not staff the floor and finance for a holiday sale properly. More

Customer service was excellent. Thank you for a free oil change. Wait time was long, but it was understandable because I did not call for an appointment before I come over. change. Wait time was long, but it was understandable because I did not call for an appointment before I come over. More

Took care of me when I needed a engine issue take care of under warranty and kept me in the loop, in a timely fashioned under warranty and kept me in the loop, in a timely fashioned More

Their product experts, especially Nick and Jemal, have all the info about vehicles and answer any questions easily. Dealership is well maintained, clean, and inviting. Sale process was smooth and much s all the info about vehicles and answer any questions easily. Dealership is well maintained, clean, and inviting. Sale process was smooth and much shorter than others I’ve been through. More