Central Florida Chrysler Jeep Dodge Ram

I manage to get a fantastic deal on a Dodge Van I really like the service people and everyone treats me fantastic I appreciate doing business there like the service people and everyone treats me fantastic I appreciate doing business there More

Great service from start to finish ! Very professional and honest, no hassle buying! Will definitely recommend and go there again to purchase another vehicle! Thank you! and honest, no hassle buying! Will definitely recommend and go there again to purchase another vehicle! Thank you! More

Javier was awesome.Arisa was awesomeThis was the Javier was awesome. Arisa was awesome This was the second vehicle I have purchased form CFCDJ. Never have any issues with their service department Javier was awesome. Arisa was awesome This was the second vehicle I have purchased form CFCDJ. Never have any issues with their service department. JMitch More

Very professional and friendly. Adil made my car buying experience very pleasant - test drive and approval all within an hour. I didn’t plan on driving out with a new car but couldn’t pass up the awesome d experience very pleasant - test drive and approval all within an hour. I didn’t plan on driving out with a new car but couldn’t pass up the awesome deal! Very happy with my new purchase :) More

Great service and definitely a great car I have bought several cars from this dealership in the past years and Adil has always helped me, I keep coming back for the great service he provides. I have bought several cars from this dealership in the past years and Adil has always helped me, I keep coming back for the great service he provides. This time was a newest car for my oldest son More

I went to Central Florida Jeep/Chrysler because they had two to three choices of exactly what I was looking for. Their internet and phone staff ere very efficient and helpful. My appointment was exactly o two to three choices of exactly what I was looking for. Their internet and phone staff ere very efficient and helpful. My appointment was exactly on time by the sales person, Gerald Infante. He was very informative and helpful. I didn’t feel rushed at all. He assisted me through all parts of the transaction. I felt very confident with my choice of vehicle because of his guidance. The dealership was very modern and clean. The financial manager was very helpful and used the most modern technology. The sales person also assisted my completely to transfer from my current to my new vehicle. I would definitely recommend this dealership for others. More

I had a great experience buying my car! Abdil went above and beyond to help me go home in the car I set my mind to. and beyond to help me go home in the car I set my mind to. More

Gio and team always provide excellent service. Highly recommended organization. Everyone seem friendly and attentive. I am glad me and the wife bought our cars from you guys. Thank you! recommended organization. Everyone seem friendly and attentive. I am glad me and the wife bought our cars from you guys. Thank you! More

We received great service from Gabriel, he was thorough and made sure all of our questions and request where answered. Because of Gabriel we will continue to do business with Central Florida CDJ. and made sure all of our questions and request where answered. Because of Gabriel we will continue to do business with Central Florida CDJ. More

Air Conditioner left un-repaired after 5 appointments My experience began in April 2020 when the air conditioning in my 2014 Mazda 6 stopped blowing cold air. I visited for Service via a recommendation fr My experience began in April 2020 when the air conditioning in my 2014 Mazda 6 stopped blowing cold air. I visited for Service via a recommendation from a friend, and was quoted $1,500 to repair a few parts that would resolve the issue, and would allow for cold air. Knowing that my vehicle was a few years old and would have an additionally lowered value towards a trade in with no AC ($5,000) I decided to proceed with the repair. The AC remained cold for about 3 weeks, then slowly began to get hot again. Using an infrared thermometer I checked my AC daily, and the repaired 30 degree AC slowly shifted up to 140 degrees. I returned for a second appointment in May, where they repaired a few additional pieces. I then went through a pattern where the AC would remain cold for about 2 weeks, I’d bring it back in and have a few more random things replaced which would last about 2 weeks, then I’d have to bring it back in. All over the course of 4 months, 5 appointments, countless Ubers back and forth, and weeks where I was simply left without a car. My final visit was with Bob at the end of July, and after describing the recurring issues and how this would be my fifth visit, he waved his hands over my blowing AC and said “this doesn’t feel that hot”. Leading me to feel he didn’t find my recurring issue valid. My vehicle was in for about one week when I called for an update, and Bob let me know it hadn’t even been looked at yet. I finally believed there wouldn’t be a solution to my issue, and my $1,500 “investment” towards a repair would be wasted. After speaking with a few Managers, Gabe (who I see listed here under Sales, not Management) and Aryssa (not listed) regarding my situation, their provided options were to trade my vehicle in at $5,000 for something new, or complete another repair of $4,000 in addition to the original $1,500. Which at $5,5000 of repairs, I could’ve just traded in from the beginning and saved 4 months of appointments. I decided to accept my loss, and picked up my vehicle. My expectations for Service were never based on immediate solutions or a perfect experience, and I understood that there could be revisits to accurately find the issue. However, the repeated visits with weeks of waiting, and the disconnect between a solution and what seemed to be an endless cycle of repairing “random parts and hoping it sticks” is unacceptable. And to be left with 4 months of wasted time, $1,500 gone, and an air conditioner that still doesn’t work is an experience I hope no one else has to undergo. Conveniently enough, the link for feedback I was sent from my final visit was no longer valid as I went to write this review. Thankfully I had 4 previous appointments with links to utilize. More