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Central Florida Chrysler Jeep Dodge Ram - Service Center

Orlando, FL

4.5
6,128 Reviews
Call Service Center (407) 641-2080

6,128 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center

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November 23, 2021

Bob did a great job providing service. Great customer service and friendly attitude. Go Miami Bob!! More

by rnegron72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Parr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 22, 2021

Profesional crew in mechanical service, excellent customer service. Good attention while you are waiting your car leave the shop. More

by LC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gio Merced
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 22, 2021

Quick service on my car and very helpful service people. Thank you so much for your help. More

by ptgal325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Parr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 22, 2021

Terrible experience the truck was left for repair three times over 21 days and poor mileage still persists and the rear passenger door is not flush with the body. More

by WILLIAM92310
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Craig Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arisa, Andy and Craig smith.
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Nov 30, 2021 -

Central Florida Chrysler Jeep Dodge Ram responded

William, we apologize if this was your experience with us. If you'd like to share more information about your visit with us, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

Nov 30, 2021 -

WILLIAM92310 responded

How could a manufacturer allowed a vehicle to come out the assembly line with so many defects and then the dealer failed to fix the problem with substandard repairs. Now they Service Manager stated in an text message, that’s all he can do, for me to go to another dealer. When I purchased the truck from Central Florida Chrysler. I’m very disappointed overall.

November 21, 2021

Best customer service thwy make You feel like your part of the family thumbs up More

by Cjenn79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Hudgins
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November 21, 2021

The Best thing is to sit and tell them whats wrong and they fix it right away thats great customer service More

by Cjenn79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 21, 2021

Eli is very professional and personable ! Got my install of running boards and tint super fast ! More

by lumb337
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli
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November 21, 2021

I was notified my car required a recall. I took my car in for the repairs. Andy assisted with the process. More

by Maria H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Savas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 21, 2021

Terrible wait time for an oil change. 4 hours. First and last time I will come to this dealership. My service advisor was ok. More

by davidcasiano315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Mock
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2021 -

Central Florida Chrysler Jeep Dodge Ram responded

David, We apologize that your service visit took longer than expected. We will look into why there was a delay in service and take steps to improve. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 20, 2021

Excelent attention and fast service, good price, good products, nice place, good advisory, good location. More

by jose paredes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gio Merced
5.0
This rating includes all reviews, with more weight given to recent reviews.
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