Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
6,114 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
The service at this dealership has been horrific. They messed up on the repairs multiple times. When approached about covering expenses required to handle fixing what they messed up, I was told they They messed up on the repairs multiple times. When approached about covering expenses required to handle fixing what they messed up, I was told they would pay but now two months have gone by and I have been ghosted. This dealership should lose any ratings they have until they can treat their customers with respect. More
We took the car for an issue and it was not resolved after having the car for 2 weeks. The issue we are having is the car will turn off randomly and you are unable to restart it or turn it completely of after having the car for 2 weeks. The issue we are having is the car will turn off randomly and you are unable to restart it or turn it completely off. Again the issue was not resolved.We also did a normal maintenance and if the oil was changed they did not reset the oil life in the car system. The tires were rotated but left unbalanced so we got on the road to head home and had to bring the car back. The car is still with a vibration. The personal are very pleasant but unfortunately that does not solve the issues More
Excellent service. My service advisor was very nice and communicative well with me. He facilitated transportation for me in a timely matter. Have nothing bad to sa My service advisor was very nice and communicative well with me. He facilitated transportation for me in a timely matter. Have nothing bad to say about my experience. More
I had been waiting 7 months for parts for my vehicle . The original service advisors was outstanding, but then she was transferred to new position at which point the service end of situation was non exis The original service advisors was outstanding, but then she was transferred to new position at which point the service end of situation was non existent. I was transferred to another advisor who obviously had no desire to address the issue so I went and got a different advisor who ultimately dropped the ball as well. 7 months I had been waiting to get issue with vehicle resolved so again I took time off work to go speak with someone who turned out be Christopher Caracciolo who took full accountability for situation and ultimately got my vehicle problems resolved. He went out of his way to make sure all issues were addressed . Ihe went over and above to make sure things were right. I thank him More
Always very friendly, informative, and helpful! Appreciate them more than words! Will always do my best to do business with them! Appreciate them more than words! Will always do my best to do business with them! More