Central Florida Chrysler Jeep Dodge Ram - Service Center

Shawn provided good service as he has in the past. The total time it took was about two hours which was a little longer then I expected. My tires were rotated but left front tire went to the back left. It total time it took was about two hours which was a little longer then I expected. My tires were rotated but left front tire went to the back left. It should have gone to the back right so the tread can wear evenly. Not happy about that. More

Shawn was very helpful with estimating work time and explaining process for the recall work that showed up on the computer that needed to be done. I was not aware prior to my appointment that there was explaining process for the recall work that showed up on the computer that needed to be done. I was not aware prior to my appointment that there was a recall. More

Bob was great from beginning to end! He was even able to get my truck in sooner then expected when we got what we were waiting for. get my truck in sooner then expected when we got what we were waiting for. More

Excellent customer service! Good explaining all about cars, details and financial stuff . Very helpful!! Thanks of a great customer service i get home a beautiful car!! cars, details and financial stuff . Very helpful!! Thanks of a great customer service i get home a beautiful car!! More

This is my first time here and I must say.. the customer service here is spectacular! Such a breath of fresh air from the other Jeep Wrangler in colonial drive. The people at that location were super rude a service here is spectacular! Such a breath of fresh air from the other Jeep Wrangler in colonial drive. The people at that location were super rude and not welcoming at all. I made it to this location and was greeted by everyone I made contact with. I was helped by this amazing gentleman Marcous! He was so sweet, so nice, so understanding. Literally an overall angel on this earth. He helped me and explained certain things on my vehicle. He got me taken care of right away and it was such a smooth interaction. This is such a great experience and I can’t wait to make this my go to service center for my car. I love the welcoming energy in here. I wish I would have found this place sooner. Thank you all for your help and making sure to have great people working here. I look forward to coming here for all of my services moving forward. Thank you so much for everything Marcous! You are a gem! More

El peor servicio q me an brindado en un dealer y en ventas lo obligan a uno cuando compra un carro a. Comprar este clones de servicios q nunca dan mas de $6500 dólares a la basura muy inconforme en tod ventas lo obligan a uno cuando compra un carro a. Comprar este clones de servicios q nunca dan mas de $6500 dólares a la basura muy inconforme en todos los aspectos More

Service Dept. Took good care of me , Bob Parr was excellent! I would have no hesitation bringing my vehicle back . Very friendly, professional ,detail oriented dealership.. excellent! I would have no hesitation bringing my vehicle back . Very friendly, professional ,detail oriented dealership.. More

And was my advisor for work done on my vehicle on February 13th. He was very nice and respectable. The cost of the repairs was a bit excessive, but I had to have it done February 13th. He was very nice and respectable. The cost of the repairs was a bit excessive, but I had to have it done More

Went in Thursday afternoon for a check engine light. Truck had just left maintenance the week before. Service advisor plugged in and coded a specific emissions part. They were busy so arranged for an ap Truck had just left maintenance the week before. Service advisor plugged in and coded a specific emissions part. They were busy so arranged for an appointment next day 10 AM. Dropped off truck at 9:30. Was told “2 to 3 hours”. Started texting asking for status about 4 hours in. Around 3:30 was texted that waiting for technician to give estimate. I was hoping that “estimate “ was a typo. Called service advisor at 4:00. He wouldn’t pick up and call went to VM. First time it ever went there. Received a text around 4:10 that part ( same one identified 24 hours earlier) was on “National back order” and wouldn’t be available until March , about two plus weeks. Such poor customer service. I drive an hour and changed around my whole day for the service. Didn’t buy the truck from this dealer but repeat customer for service. Made my feelings clear to advisor. He didn’t care. I won’t be back. More

Top-notch service provided by Bob, Got me out 30 minutes ahead of schedule ... I’m definitely very impressed! Very clean waiting room I’ll definitely be back for all my service needs. ahead of schedule ... I’m definitely very impressed! Very clean waiting room I’ll definitely be back for all my service needs. More