Central Florida Chrysler Jeep Dodge Ram - Service Center

The service provided by Marcous is an example for all his colleagues. Central Florida Chrysler must proud to have such a good employee in his team! Thanks again Marcous! colleagues. Central Florida Chrysler must proud to have such a good employee in his team! Thanks again Marcous! More

Great service and great adviser. Fast service. Good coupon. Will come back again. Nice waiting area. Fast service. Good coupon. Will come back again. Nice waiting area. More

excellent communication and service was completed in a timely manner. quality of service was excellent and pricing was costly but reasonable in the circumstances. timely manner. quality of service was excellent and pricing was costly but reasonable in the circumstances. More

was very impressed with the way everything was handled very polite and professional. would definitely come back for service as well as more very polite and professional. would definitely come back for service as well as more More

JEANNIE SEVILLE Was great she helped me get through all the problems my car had. She’s an excellent service provider. Looking forward to making all my future appointments with her. the problems my car had. She’s an excellent service provider. Looking forward to making all my future appointments with her. More

Your dealership is a total ripe off dishonest service adviser especially Marcous Morton he has lied to me several times between Nov. 5th to Nov. 27. I brought my truck 2022-Ram-3500 in on Nov. 5th for a adviser especially Marcous Morton he has lied to me several times between Nov. 5th to Nov. 27. I brought my truck 2022-Ram-3500 in on Nov. 5th for a transmission recall TSB 21-051-24 I ask him to keep me update on the status, That did not happen. He did call me on Nov. 21 and said ( I have bad news.. The tech 3101 dropped the 4x4 transfer case on the concrete and damaged it. He then stated that they had found another case in Texas and was having it shipped overnight. I drove over to your dealership on Monday Nov.25th to talk to Marcous Morton to get a better understanding of exactly what is going on. We went out to the shop to look at the damaged transfer case that was damaged by tech 3101 and then i ask him to verify with parts that the case was visible there. It was verified. Marcous Morton called me on Nov. 27th at 4:30 PM and said the truck was completed and ready to pick up. I arrived there at 5:40PM to pick the truck up. Received copy of the work orders and went back home. The truck runs ok in 2 wheel drive but it will not engage into 4low or 4high. I notified Marcus Morton. I noticed on the work order that Marcus Morton is not being honest with me. (1) He did not write on the work order that the tech 3101 is the person that damaged the transfer case. He wrote that CUSTOMER STATES FLUID LEAK NOTiCED That is not true… When i brought the truck in on Nov. 5th. it was not leaking any fluids. Also on Monday Nov. 25th I discussed with Marcus Morton about getting a 4 wheel alignment done because the front axles were replaced. He said ok and he sent me a text and said he would do the alignment. I still have all the text messages and emails telling me what he promised to do but when i look at the work order and the carfax report it don’t show that it was performed. (1) I was lied to by Marcus Morton (2) The tech 3101 said he test drove the truck and said it is Operating as designed… another lie I have notified FCA US LLC Customer Care in Auburn Hills, Michigan and assigned a Case number for investigation of Central Florida CDJR. More

Great service on every level I would recommend the dealer to anyone Fast friendly and honest communication to anyone Fast friendly and honest communication More

Excelente servicio y atención. . Recomendados para servicios. Gio es una persona muy atenta y dispuesta . Recomendados para servicios. Gio es una persona muy atenta y dispuesta More

Always a great experience extremely satisfied with the customer service I recommend this place always customer service I recommend this place always More

Everything is fast and easy but there is few things what is bothering me.like number games and pressure what sales people put for costumers are not nice Advertisements doesn’t match reality is bothering me.like number games and pressure what sales people put for costumers are not nice Advertisements doesn’t match reality More