Central Florida Chrysler Jeep Dodge Ram - Service Center

Good service and customer services. services was quick and clean. Bob help me with the services. services was quick and clean. Bob help me with the services. More

Gio is the best employee in services , every time that I called him he answer quick and set up appointment called him he answer quick and set up appointment More

Great service. Bob Parr was helpful and polite. Everything was great and the service was done on time. Bob Parr was helpful and polite. Everything was great and the service was done on time. More

everyone is very responsive to the costumers presence. I shook up by an amazing lady who was very kind and fluente in her work. I did not have an empruntment for servicing my Gladiator yet she got me in a I shook up by an amazing lady who was very kind and fluente in her work. I did not have an empruntment for servicing my Gladiator yet she got me in and less then 1hour i was on my way out the door, i was impress . More

Repair took longer than needed or told, initial communication poor. Love the vehicle, not so much the service. Had to suggest to parts department that they look to another dealership for parts rat communication poor. Love the vehicle, not so much the service. Had to suggest to parts department that they look to another dealership for parts rather than waiting for who knows how long since they were back ordered. Miraculously they were found within a week. In the meantime, we had the vehicle on the road without the use of a driver's side seatbelt, which they were not concerned about. More

Took my Jeep there for services 5 times. Every time the jeep came back still broken. The information was given to the Manager over the Technicians and was verified to be correct. " New parts Every time the jeep came back still broken. The information was given to the Manager over the Technicians and was verified to be correct. " New parts where still sitting on the technicians parts shelf. This happened twice even when I emailed the manager with pictures of the old parts still on the jeep with the part numbers next to the pictures. They do not have an inspection process to make sure mistakes do not happen and to keep the crooked technicians accountable. So the dealership is getting paid for work they have not done. My jeep is not fully fixed, I was asked to bring it back in so they can "fit it correctly".. Nope.. sorry not going to take it back so they can make more mistakes and mess it up more.. More

Fernando has been an outstanding Service Manager for us since we bought our jeep. Incredibly reliable, timely, friendly and very easy to work with. since we bought our jeep. Incredibly reliable, timely, friendly and very easy to work with. More

Brought in for ABS/traction light issue and the car started to have a miss when it was idling. Ended up replacing a speed sensor on one wheel and did a tune-up. When I picked up the car and was driving started to have a miss when it was idling. Ended up replacing a speed sensor on one wheel and did a tune-up. When I picked up the car and was driving home it started to make a loud squeal from the passenger front right. Turns out a part that was to be snapped into place was not adequately replaced after the work was completed by the technician. I Again had to return to the dealer the next day due to this and have it addressed. The issue with this dealer is a lack of quality control with their work. This is the third time I have had to return to this dealer after having regular maintenance performed for a follow up due to the work being performed not to specification or something not being wrapped up correctly. More

I just wanted to take a moment to recognize Todd Isom and the exceptional service he provided when we visited the service department to get our key replaced. Todd was incredibly helpful, knowledgeable, and the exceptional service he provided when we visited the service department to get our key replaced. Todd was incredibly helpful, knowledgeable, and went above and beyond to make the process smooth and hassle- free. He made sure we were informed every step of the way and his friendly attitude truly made a difference in our experience. We couldn't be happier with the service we received- thank you, Todd, for making our visit so pleasant! More

Repeat customers are never promised and this dealership continues to earn my trust and loyalty both in sales and service. From the moment I arrive Marcous Morton always greets me with exceptional personali continues to earn my trust and loyalty both in sales and service. From the moment I arrive Marcous Morton always greets me with exceptional personalized service, VIP attention, and the respect as a customer of ensuring my time is valued. His leader Craig this time greeted me upon arrival acknowledging my work schedule reassuring me I would get out in time. Thanks to both of them my Jeep was ready sooner than anticipated. Your waiting area is always conducive to do work while I wait so there's no loss in productivity. These two factors combined is the reason I'll drive farther over convenience. Also to note, this time I choose a timeslot that Marcous was available vs. when it was most convenient for me. That speaks volumes. Thank you. More